SATISH KUMAR
Melbourne,VIC
Summary
Accomplished Disability Support Worker and adept in administrative support and daily living assistance. Excelled in client relationship building and community engagement, significantly enhancing client satisfaction. I effectively managed client case and supported community programs, demonstrating a strong commitment to health and safety standards. Highly motivated individual with passion for helping others. Experienced leading projects and working with diverse range of people. Possesses excellent interpersonal and communication skills and is always eager to learn and grow.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Plan Partners
Melbourne, VIC
05.2023 - Current
- Drove clients safely to social activities and appointments.
- Transported client to and from school and daily activities.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as meal preparation, and general tidying.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Administrative Assistant
SMART WISE SOLAR
Melbourne, VIC
09.2020 - Current
- Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivering excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensuring accurate record-keeping with diligent data entry and database management for vital company information.
- Building proposal using software (pylon) and managing solar Victoria green energy portal with tasks like Assigning, reviewing, trading and reporting individual and bulk jobs, installer allotment, grid formalities and more as business
administration.
Placement Student
Dallas Neighbourhood House
Broadmeadows, VIC
07.2024 - 09.2024
- Followed Dallas Neighbourhood House community Hub policies, regulations, and schedules.
- participated and Assisted in different programs and services such as Food parcel program, social and recreational support, community lunch etc.
- Broadmeadows Residents Advisory team member to support community projects, provide information and advocate to raise awareness such as Assistance finding and contacting support services and completing forms.
- Participate in internal and external workshops and events such as DPV Health workshop, R u ok and Morning melodies.
Education
Diploma of Community Services - Community Services
Kangan Institute
Melbourne, VIC07.2025
Certificate IV - Disability
Christa College
Melbourne, VIC03.2023
Master of Arts - Public Health
Torrens University Australia
Melbourne, VIC08.2021
Skills
Daily living assistance
Incident Reports
Case File Management
Health and safety
Individual Support Plans
Computer Skills
Administrative Support
Professional Communication
Problem-Solving
Community Engagement
Program Promotion
Community Service Programs
References
- Torrens University:
Fahad Hanna (Associate professor)
E-mail: fahad.hanna@torrens.edu.au
phone no: 0404000179
- Smart Wise Solar
Vijay kumar (Director)
E-mail: info@smartwisesolar.com.au
phone no: 0433171820
- Dallas Neighbourhood House
Manager: Leanne Cocoyiannis
Supervisor: Bianca Mclntyre
E-mail: office@dallasnh.org.au
Phone no: 03 93022131
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Placement Student
Dallas Neighbourhood House
07.2024 - 09.2024
Disability Support Worker
Plan Partners
05.2023 - Current
Administrative Assistant
SMART WISE SOLAR
09.2020 - Current
Diploma of Community Services - Community Services
Kangan Institute
Certificate IV - Disability
Christa College
Master of Arts - Public Health
Torrens University Australia