Saraswoti Ale

• Provided companionship and emotional support to elderly clients.
• Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
• Maintained records of client care plans and progress notes.
• Reported any changes in health or behaviour to nursing staff members promptly.
• Responded quickly to emergency situations involving elderly clients.
• Assisted nurses with patient assessments, wound dressings and other medical procedures when needed.
• Supported bathing, dressing and personal care needs.
• Followed safe lifting and transferring techniques to transport residents.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Answered inbound calls, chats and emails to facilitate customer service.
• Developed strong customer relationships to encourage repeat business.

• Swept and mopped floors, vacuumed carpets, and dusted surfaces.
• Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
• Maintained cleaning equipment and materials in a safe and sanitary working condition.
• Inspected rooms for cleanliness prior to guest arrival.
• Dusted furniture, machines or equipment.
• Emptied wastebaskets and replaced liners.

• Assisted in preparing and serving meals to residents while adhering to dietary restrictions and preferences.

• Provided residents with friendly and efficient service, addressing their needs promptly and courteously.

• Worked closely with the care team to ensure residents nutritional needs were met and reported any concern regarding food intake or dietary requirements.

Managed time by effectively prioritizing urgent tasks

• Maintained a clean and organized work area.