SATISH KUMAR NUTHALAPATI

July 2023 – May 2024

Increased Sales: Took over the fuel station when the sales were around $70k and successfully drove a significant increase of $110k sales through hard work, strategic management, and dedication.

Operational Excellence: Streamlined operations by optimizing inventory management, enhancing customer service, and improving overall efficiency.

Team Leadership: Led and motivated a team of employees, fostering a productive and customer-focused work environment.

Safety and Compliance: Ensured compliance with all safety and environmental regulations, maintaining a safe and secure facility.

Business Growth: Implemented innovative marketing and promotional strategies that attracted more customers and boosted repeat business.

Strategic Planning: Currently focused on taking the business to the next level by identifying new growth opportunities, expanding services, and enhancing profitability.

Leadership and Team Management: Staff Hiring and Training: Recruit, train, and develop a capable team of servers, kitchen staff, and bartenders to ensure efficient operations.

Scheduling and Delegation: Create staff schedules that meet the demands of the business while controlling labor costs. Delegate tasks effectively to ensure smooth service.

Motivation and Morale: Keep your team motivated and maintain a positive work environment, even during busy or challenging times.

Customer Service Excellence:

Guest Experience: Ensure that every guest has a positive dining experience, from the quality of food and beverages to the service they receive.

Handling Complaints: Address customer complaints or issues swiftly and professionally, turning negative experiences into positive ones.

Engagement: Build relationships with regular customers, creating a welcoming atmosphere that encourages repeat business.

Equipment Maintenance: Ensure that all equipment, including fuel pumps, POS systems, and store appliances, is regularly maintained and in good working condition.

Facility Management: Oversee the upkeep of the station’s facilities, including cleanliness, signage, and overall appearance to attract and retain customers.

Vendor Coordination: Manage relationships with service providers for equipment repairs, maintenance, and facility upgrades. Equipment Maintenance: Ensure that all equipment, including fuel pumps, POS systems, and store appliances, is regularly maintained and in good working condition.

Facility Management: Oversee the upkeep of the station’s facilities, including cleanliness, signage, and overall appearance to attract and retain customers.

Vendor Coordination: Manage relationships with service providers for equipment repairs, maintenance, and facility upgrades.

Marketing and Sales Initiatives:

· Promotions: Develop and implement marketing strategies to attract new customers and increase sales, such as discounts, special offers, or local advertising.

· Merchandising: Optimize product placement and store layout to increase impulse buys and promote high-margin items.

· Community Engagement: Engage with the local community to increase the station’s visibility and reputation, participating in or sponsoring local events.