Satnam Singh
Huntingdale,WA
Summary
Ambitious Information Technology graduate currently pursuing real-world experience to develop acquired skills. Eger to learn new processes, programs and procedures quickly to maximize contributions to user, team and business professional with history of meeting company goals utilizing consistent and organized practices. Dedicated job seeker with strong organizational skills eager to secure IT position.
Overview
8
8
years of professional experience
Work History
IT Services Deployment Engineer
Fujistu
10.2022 - 11.2023
- Deploying laptops and workstation using SSCM, PXE
- Monitored systems in operation and input commands to troubleshoot areas.
- Patched software and installed new versions to eliminate security problems and protect data
- Asset management including managing asset expiry, licensing renewal,
- Deploying Microsoft windows and softwares
- Monitored systems in operation and input commands to troubleshoot areas.
- Software and Hardware installation at site to site
- Deploying infrastructure.
Deployment Technician
Cummins Inc
06.2023 - 06.2023
- Deployed laptops and data migration.
- Asset management and licensing.
- Reduced downtime for clients by troubleshooting and resolving technical issues promptly.
- Collaborated with cross-functional teams to ensure seamless deployment of hardware and software solutions.
- Provided comprehensive training to end-users, increasing user satisfaction and productivity.
Helpdesk Support Engineer
Visionalyst
06.2022 - 08.2022
- Providing level 1 support to clients
- Configured hardware, devices and software to set up work stations for employees.
- Building new workstations laptops and tablets for new employees
- Managing new users, group policies in active directory
- Creating and solving triage incident based on priority.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Room Attendant
Macq01 Hotel
11.2021 - 07.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
Delivery Driver
Uber Eats
07.2018 - 06.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Console Operator
7-eleven
10.2015 - 07.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Room Attendant
Veriu Central Hotel
10.2015 - 11.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to guest requests for assistance, toiletries and personal care items.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
Education
IT Professional Year Program (ACS) - Information Technology
Queensland International Business Academy
Hobart07.2022
Bachelor of Networking - Information Technology
Melbourne Institute of Technology
Sydney, NSW07.2020
Advance Diploma of Information Technology - Information Technology
Wells International College
Sydney, NSW09.2018
Diploma of System Analysis And Design - Information Technology
Wells International College
Sydney, NSW09.2017
Certificate IV in Information Technology - Information Technology
Wells International College
Sydney, NSW09.2016
Skills
- SCCM
- Hardware and software deployment
- Ticketing
- System Monitoring
- Help Desk Support
- Troubleshooting Skills
- Incident Escalation
- Asset Management
- Networking Systems Integration
- Building workstations and laptops and tablet
- Virtualisation Technologies
- Microsoft Office 365
- Window server
- LAN, WAN
- DNS, DHCP
- Active directory
Soft Skills
• Team work
• Critical thinking
• Problem solving
• Leadership
• Work ethics
• Creativity
• Conflict management
• Decision Making
• Communication
• Persuasion
• Time Management
Accomplishments
- Project Management and planning
- Team collaboration
- Using virtual machine to Run testing
- Microsoft office 365
- Using Raspberry Pi
- Working on virtual machine to simulate the server
- MS office
- Team work Team and client communication
Industry Based Project- BRR Technology Sydney
Setting up Samba, NFS and AFP on the Raspberry PI device
Certificates
• Community Service Volunteer Certificate , SRDM Australia
• Licensed - Car Full License
• Covid-19- Fully Vaccinated including Booster
Additional Information
1. Simon Mooney
Aurec Group
0412414963- smooney@aurec.com
2. Gurdeep Dhaliwal
Executive Housekeeper- Macq01 Hotel
0444553931- gurdeep.dhaliwal@henryjones.com.au
Timeline
Deployment Technician
Cummins Inc
06.2023 - 06.2023
IT Services Deployment Engineer
Fujistu
10.2022 - 11.2023
Helpdesk Support Engineer
Visionalyst
06.2022 - 08.2022
Room Attendant
Macq01 Hotel
11.2021 - 07.2022
Delivery Driver
Uber Eats
07.2018 - 06.2021
Console Operator
7-eleven
10.2015 - 07.2019
Room Attendant
Veriu Central Hotel
10.2015 - 11.2017
IT Professional Year Program (ACS) - Information Technology
Queensland International Business Academy
Bachelor of Networking - Information Technology
Melbourne Institute of Technology
Advance Diploma of Information Technology - Information Technology
Wells International College
Diploma of System Analysis And Design - Information Technology
Wells International College
Certificate IV in Information Technology - Information Technology
Wells International College
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