Summary
Overview
Work History
Education
Skills
Attributes
Training Education
Personal Information
References
Certification
Timeline
Generic
Satriani Eriha

Satriani Eriha

Rockingham,WA

Summary

Friendly team player dedicated to making delicious specialty coffee and contributing to safe, welcoming cafe or bar environment. Fast learner and adapter to new challenges paired with in-depth knowledge of Hospitality operations. Works well and proactively under pressure and in fast-paced settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Barista

Spill The Beans
09.2021 - 02.2023

opening and closing the cafe

preparing cafe for daily operations

serving customers

making coffee

cleaning

Stadium Operations assistant

Hire A Chef
04.2021 - 08.2021
  • Assisted with facility scheduling and customer service.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • served alcohol to patrons
  • ticket services
  • waitress
  • cleaning

Waitress

Intercontinental Hotel Hayman Island
01.2020 - 03.2020
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Barista Trainer

Port Hedland Airport
06.2017 - 03.2019
  • served customers
  • coffee making
  • short order cook
  • bar tending
  • cleaning
  • meal prep
  • kept to the standards of RSA polices

Barista

02.2015 - 01.2017
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean workspace working proactively
  • Handled customer complaints professionally making sure all teams are happy
  • providing exceptional customer service with a smile
  • cash handling and efficient use of the point-of-sale system.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Barista

Robert Harris
01.2006 - 01.2007
  • Making coffee, Preparing salads, Front of house, Grilling sandwiches

Education

Diploma -

Insitute of Technology
New Zealand

Skills

  • Soft Selling
  • Cash Handling
  • Table Bussing
  • POS Systems
  • Ordering Procedures
  • Menu Memorization
  • Food Running
  • Opening and Closing Duties

Attributes

  • I am a friendly person with a great sense of humour. This enables me to work well with other workmates and all employers
  • I’m helpful, outgoing and very organised
  • Fit and strong, dependable and apply attention to detail in my work
  • I’m confident in myself, reliable and professional
  • I’m interested in café and bar work and enjoy working with people in customer service related industries

Training Education

  • Eastern Institute of Technology, Napier, 2006, 2007, Café and Bar, Food and Hygiene, KiwiHost, Food Safety, Safety with Knives
  • Te Taiwhenua O Heretaunga, Hastings, 2005, 2006, National Certificate in Tourism and Travel, Levels 2 and 3
  • Home schooled, 1999, 2003, NCEA Levels 1 and 2

Personal Information

  • Hobbies: Dancing, Camping, Fishing, Family activities
  • Date of Birth: 12/29/88

References

  • Tejas Spill the beans manager tel: 08 95277789

Certification

RSA

working with children

food handling certificate

Covid safety certifcate

working with knives

cafe and bar operations

Timeline

Barista

Spill The Beans
09.2021 - 02.2023

Stadium Operations assistant

Hire A Chef
04.2021 - 08.2021

Waitress

Intercontinental Hotel Hayman Island
01.2020 - 03.2020

Barista Trainer

Port Hedland Airport
06.2017 - 03.2019

Barista

02.2015 - 01.2017

Barista

Robert Harris
01.2006 - 01.2007

Diploma -

Insitute of Technology
Satriani Eriha