Satyajit Patra

● Delivered personal care including showering, dressing and grooming while ensuring privacy and dignity.

● Supported community access by providing reliable transport to medical appointments, shopping, and social activities.

● Adapted services based on individual care plans under the Consumer Directed Care model.

● Applied manual handling and mobility techniques to assist clients safely.

● Incident reporting and feedback using mobile apps (e.g., AlayaCare).

● Maintained infection control standards and escalated risks per safety protocols.

● Maintained 100% punctuality and received positive client feedback across all care visits.

● Transport older adults safely to community outings and local events.

● Perform pre-trip safety inspections and assist passengers with boarding.

● Maintain a clean driving record with a focus on defensive and responsible driving.

● Support social inclusion and reduce isolation for vulnerable community members.

• Provided administrative support to senior management and board members.
• Assisted in collecting individual requirements of the staff and assessed the stocks to order office supplies.
• Managed the volunteers' database and updated the Results Based Accountability (RBA) system.
• Answered phone and email enquiries, prepared invoices using FilePro, and reconciled statements on MYOB.