Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Saugat Acharya

Ballarat,VIC

Summary

Dynamic and results-oriented professional with extensive experience in fast-paced environments, including a notable role at GravySpot. Excelled in staff supervision and safe food handling, enhancing kitchen efficiency and customer satisfaction. Skilled in employee relations and kitchen equipment operation, consistently achieving high standards of cleanliness and service quality.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Manager's Assistant

GravySpot
12.2022 - Current
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Provided efficient and quick customer service, ensuring accuracy and quality during peak hours.
  • Made fast food items such as HSPs, Kebabs, Burgers, etc.
  • Ordered stocks needed for the restaurant.
  • Managed inventory and restocked supplies as needed.
  • Handled cash transactions and operated the point-of-sale system.
  • Followed food safety and hygiene protocols to ensure compliance with health regulations.
  • Worked in a fast-paced environment, handling multiple tasks simultaneously.
  • Adapted to changing circumstances, such as menu changes, staffing adjustments, or unexpected busy periods.
  • Operated kitchen equipment such as fryers, toasters and grills.
  • Handled customer inquiries, complaints, or special requests in a friendly and professional manner.
  • Upsold additional items or suggested meal combinations to customers to increase sales.
  • Supervised and trained staff members, including kitchen staff, delivery drivers, and front-of-house staff.

Kitchen Assistant

Wildseed Cafe
11.2023 - Current
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Provided backup support to other staff members during busy periods or staff shortages.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
  • Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

House Cleaner

Sam
02.2023 - 04.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied trashcans and transported waste to collection areas.

Education

Bachelor of Science - Engineering

Federation University Australia
Ballarat, VIC
12.2026

Skills

  • Employee Relations
  • Training Coordination
  • Money Handling
  • Staff Supervision
  • Chef support
  • Safe Food Handling
  • Kitchen Equipment Operation
  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation

Certification

Victoria Drivers License

Food Safety Certificate

Languages

English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Kitchen Assistant

Wildseed Cafe
11.2023 - Current

House Cleaner

Sam
02.2023 - 04.2023

Manager's Assistant

GravySpot
12.2022 - Current

Bachelor of Science - Engineering

Federation University Australia

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Saugat Acharya