Saugat Gyawali
Burwood,NSW
Summary
Driven Supervisor with a proven track record at Stewarding, adept in staff management and training. Excelled in boosting productivity and employee motivation, achieving significant targets through effective leadership and problem-solving. Skilled in mentoring and performance coaching, consistently enhancing team efficiency and operational workflow.
Overview
2
2
years of professional experience
Work History
Supervisor
Stewarding
Sydney, NSW
06.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
Bar and Floor
Barback
Sydney, NSW
07.2022 - 11.2022
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Education
Advance Diploma - Automotive Mechanical & Electrical Technology
Trinity Institute
Parramatta, NSW09.2024
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
English
Professional Working
Reference
Rikesh Shiwakoti
Timeline
Bar and Floor
Barback
07.2022 - 11.2022
Supervisor
Stewarding
06.2022 - Current
Advance Diploma - Automotive Mechanical & Electrical Technology
Trinity Institute