Publican
Hotel Railway Merrigum
Merrigum, VIC
06.2024 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
