Saujanya Gaire
Merrigum,VIC
Summary
Skilled Bar Attendant and Wait Staff Member with a proven track record at Hotel Railway Merrigum, adept in cocktail development and exceptional customer service. Leveraged problem-solving and quality control to enhance guest satisfaction and streamline operations. Excelled in creating marketing plans and inventory management, significantly boosting efficiency and profitability.
Overview
1
1
year of professional experience
Work History
Bar Attendant
Hotel Railway Merrigum
Merrigum, VIC
06.2024 - Current
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Wait Staff Member
Balti Curry House
Fitzroy, VIC
04.2024 - 06.2024
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Answered questions about menu selections and made recommendations when requested.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
Education
BBA - Management
La Trobe University
Bundoora, VIC03-2027
High School Diploma -
Modern Indian School
Nepal04-2023
Skills
- Cocktail development
- Problem-solving
- Quality control
- Marketing plan development
- Inventory control
- Safe serving practices
- Customer service
- Cash handling
- Strategic planning
References
- Railway Hotel Merrigum -
Harry Thapa : 0497743177
- Balti Curry House-
Mr. Yadav : 0410784547
Timeline
Bar Attendant
Hotel Railway Merrigum
06.2024 - Current
Wait Staff Member
Balti Curry House
04.2024 - 06.2024
BBA - Management
La Trobe University
High School Diploma -
Modern Indian School
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