Saulo Ribeiro
Wattle Grove
Summary
Dynamic professional with a proven track record at Allianz Insurance, excelling in customer service and leadership. Skilled in negotiation and problem-solving, I successfully increased sales revenue through strategic planning and relationship building. Committed to delivering high-quality results while fostering teamwork and collaboration to enhance client satisfaction and loyalty.
Overview
16
16
years of professional experience
Work History
Sole Trader
Painting Services 4 U
04.2022 - Current
- Managed all aspects of business finances, including estimation, budgeting, forecasting, and cash flow management.
- Handled administrative tasks such as scheduling appointments, managing material delivery, filing documents, and maintaining records efficiently.
- Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
- Improved team efficiency by implementing streamlined painting processes and techniques.
- Increased client satisfaction by delivering high-quality painting services within established deadlines and exceeding their expectations.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Developed customized painting plans for clients, tailoring solutions to meet their specific needs and preferences.
Assistant Pastor Volunteer
ADD Australia Church
07.2013 - Current
- Provided pastoral care to congregants through one-on-one counseling sessions, addressing their spiritual and emotional needs.
- Supported congregants during life transitions like marriage, baptism, or funerals through personalized pastoral services.
- Evaluated existing programs for effectiveness, making recommendations for improvements that better met the needs of congregants.
- Established strong relationships with local organizations, promoting interfaith dialogue and community service opportunities.
- Assisted in managing church budget and finances, ensuring responsible stewardship of resources to support ongoing ministry efforts.
- Collaborated with church leaders to organize and execute successful fundraising events for various ministry projects.
- Facilitated small group discussions on faith-related topics, creating an open environment for sharing ideas and experiences.
- Led weekly Bible studies focused on deepening understanding of scripture passages relevant to contemporary issues.
Project Manager
Blanc Finish Pty Ltd
11.2021 - 04.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large, medium and small projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Senior Accountant
CRS Insolvency Services
06.2016 - 11.2021
- Handle appointments including Creditors/Members Voluntary Liquidations, Voluntary Administrations, Deed of Company Arrangements, Court Liquidations and Receivership;
- Liaising with director, creditors, debtors, shareholders, employees and solicitors;
- Preparing reports to creditors and Australian Securities & Investments Commission;
- Chairing meetings with creditors and shareholders;
- Liaising with statutory authorities on behalf of clients including Australian Taxation Office, Australian Securities & Investments Commission and Department of Small Jobs and Small Business;
- Conduct investigations which includes analyzing company financial statements, bank statements, MYOB and other electronic files;
- Review of proof of debts and organize payment of dividends;
- Delegating and training of various tasks to administrative staff.
Sales Manager
Allianz Insurance - Brazil
06.2009 - 05.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
Master of Arts - Accounting
King's Own Institute
Sydney, NSW03-2015
Bachelor of Science - Actuarial Science
FMU University
Sao Paulo, Brazil06-2005
Bachelor of Business - Business Administration
College Radial
Sao Paulo, Brazil12-1999
Skills
- Leadership qualities
- Portfolio management
- Order management
- Licensed trader
- Negotiation trained
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Computer skills
- Organizational skills
- Decision-making
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Sole Trader
Painting Services 4 U
04.2022 - Current
Project Manager
Blanc Finish Pty Ltd
11.2021 - 04.2022
Senior Accountant
CRS Insolvency Services
06.2016 - 11.2021
Assistant Pastor Volunteer
ADD Australia Church
07.2013 - Current
Sales Manager
Allianz Insurance - Brazil
06.2009 - 05.2012
Master of Arts - Accounting
King's Own Institute
Bachelor of Science - Actuarial Science
FMU University
Bachelor of Business - Business Administration
College Radial
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