Saurab Chapagain
Holden Hill,South Australia
Summary
Dynamic housekeeping professional with a proven track record at AHS Hospitality Group, enhancing guest satisfaction through exceptional cleaning and sanitation practices. Skilled in training staff and managing inventory, I prioritize customer service and safety, ensuring a pristine environment that meets high standards and fosters positive guest relations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
AHS Hospitality Pty Ltd
01.2025 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Cleaning Supervisor
Dimeo Cleaning Services
12.2023 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Housekeeping Room Attendant
AHS Hospitality Group
05.2021 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Education
Diploma in Hospitality And Management
Queensford College
Adelaide, SASkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
Certification
- First Aid certificate
- Waste management and recycling procedures
- Snakes safety for cleaners
- Bathroom Etiquette
- Electrical Safety
- Hazard Identification
- Signing in and out out of site
- Dan Murphy cleaner job description
Languages
English
Professional Working
Timeline
Housekeeping Supervisor
AHS Hospitality Pty Ltd
01.2025 - Current
Cleaning Supervisor
Dimeo Cleaning Services
12.2023 - Current
Housekeeping Room Attendant
AHS Hospitality Group
05.2021 - Current
Diploma in Hospitality And Management
Queensford College
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