Saurabh Goyal
Hamilton
Summary
Senior Site Reliability Engineer with over 14 years of experience in architecting, implementing, and managing resilient and scalable infrastructure solutions. Proven expertise in leveraging cloud platforms, automation tools, and DevOps practices to optimize system performance, reliability, and efficiency. Adept at leading cross-functional teams and driving initiatives to enhance operational excellence. Skilled in designing and managing containerized environments, implementing CI/CD pipelines, and defining and enforcing best practices for monitoring and incident response. Committed to continuous improvement and staying updated with emerging technologies to drive innovation and efficiency in complex, high-demand environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Site Reliability Engineer
Tata Consultancy Services
07.2016 - Current
- Led team of 14 SREs to improve uptime of mission-critical systems by 99.99% through proactive monitoring and automation.
- Automated deployment processes using Azure Devops, leading to 50% reduction in deployment times for new service rollouts.
- Lead design and implementation of highly available, scalable, and fault-tolerant infrastructure solutions for mission-critical applications.
- Collaborate with development teams to incorporate SRE principles into software development lifecycle, ensuring reliability and performance are integral from start.
- Develop and maintain automation scripts and tools for provisioning,
- , monitoring, and alerting using technologies such as Puppet, Ansible, and Kace.
- Implement CI/CD pipelines to automate testing, deployment, and rollback procedures, reducing time-to-market and minimizing downtime.
- Define and enforce best practices for logging, monitoring, and incident response to proactively identify and mitigate system issues.
- Perform capacity planning and performance tuning to optimize infrastructure costs and ensure optimal resource utilization.
- Conduct post-mortem reviews for incidents to identify root causes and implement preventative measures to avoid future occurrences.
- Mentor junior engineers and provide technical guidance on SRE principles, tools, and methodologies.
- Provided technical guidance on design, implementation, and maintenance of cloud infrastructure.
- Conduct regular reviews of alerts generated by monitoring tools to identify potential issues.
- Monitor systems performance using various metrics such as latency, throughput, availability.
- Analyze vulnerability scan results and collaborated with system owners and IT teams to prioritize and remediate identified vulnerabilities based on risk severity and impact.
- Implement and maintain centralized vulnerability tracking system to monitor and track status of vulnerability remediation efforts and provide regular reporting to management.
- Adhere to PCI DSS compliance standards , implementing logging and monitoring configurations that met regulatory requirements for data protection and access control
Middleware Engineer
Infosys
07.2010 - 07.2016
- Designed, deployed, and maintained middleware infrastructure for critical business applications, including application servers (e.g., Apache Tomcat, JBoss, IIS), messaging systems (e.g., Rabbit MQ, Active MQ) for 200+ Servers
- Collaborated with development teams to understand application requirements and provide guidance on middleware architecture and configuration to ensure optimal performance and reliability.
- Implemented automation scripts and tools for middleware provisioning, configuration management, and deployment using Puppet.
- Conducted performance tuning and optimization of middleware components to improve system responsiveness, resource utilization, and scalability.
- Developed and maintained monitoring solutions to proactively identify and address issues, utilizing tools like Nagios and Splunk.
- Provided support for middleware-related incidents and participated in on-call rotation to ensure timely resolution of production issues.
- Contributed to development of best practices, standards, and guidelines for middleware engineering, ensuring consistency and efficiency across organization.
- Evaluated new middleware technologies and conducted proof-of-concept projects to assess their suitability for adoption in enterprise environment.
- Conducted performance tuning activities to optimize response times and throughput across various applications.
System Engineer Trainee
Infosys
02.2010 - 06.2010
- Completed comprehensive 20 weeks training program covering software development methodologies, programming languages, database management, system administration, and IT infrastructure.
- Acquired practical experience in software development using programming languages such as Java, and C++, including development of web applications, client-server applications, and data processing scripts.
- Gained hands-on experience in system administration tasks, including user management, system monitoring, backup and recovery, and security administration.
- Developed skills in troubleshooting and resolving technical issues related to software applications, operating systems, and network connectivity.
- Collaborated with team members on group projects and assignments, demonstrating effective communication and teamwork skills.
Education
B.tech(IT) -
Noida Inst. of Engg. And Tech., UPTU
Noida, IND06.2009
Higher Secondary -
Arwachin Bharti Bhawan, CBSE
Delhi, IND03.2005
Secondary -
Hansraj Smarak School, CBSE
Delhi, IND03.2003
Skills
- Cloud Platforms: AWS, Azure
- Automation Tools: Puppet, Kace, Ansible
- Monitoring and Logging: Nagios, Splunk, Azure Monitor
- Performance Monitoring: New Relic
- CI/CD: Azure Devops, Jenkins, Git, Octopus
- Scripting Languages: Powershell, Bash, Shell
- Operating Systems: Linux (Red Hat, Ubuntu), Windows Server
- Containerization: Docker
- Applications Servers: Tomcat, Wildfly, IIS
- Load Balancing: Apache, Nginx, AWS ELB, Azure Application gateways
Personal Information
- Date of Birth: 08/24/1987
- Gender: Male
- Nationality: Indian
Training
- Technical and Organizational Behavior training from Infosys Leadership Institute
- Azure Associate from 2 from Splunk
- Azure Associate Program from Microsoft
- Puppet Advanced Skills from Tata Consultancy Services
- Ansible Basics from Tata Consultancy Services
- Terraform Fundamentals from Tata Consultancy Services
- Containers and Docker from Tata Consultancy Services
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Certification
- Six Sigma - Green Belt
- Splunk Advanced Dashboards
Timeline
Senior Site Reliability Engineer
Tata Consultancy Services
07.2016 - Current
Middleware Engineer
Infosys
07.2010 - 07.2016
System Engineer Trainee
Infosys
02.2010 - 06.2010
B.tech(IT) -
Noida Inst. of Engg. And Tech., UPTU
Higher Secondary -
Arwachin Bharti Bhawan, CBSE
Secondary -
Hansraj Smarak School, CBSE
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