Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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SAURABH MEHRA

SAURABH MEHRA

Gold Coast,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Restaurant Waiter

Novotel Surfers Paradise
11.2022 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Shift Runner

Dominos Pizza Inc.
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

GSA

Timezone
08.2022 - 01.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.

Marketing Executive

Krishna Industries
08.2021 - 04.2022
  • Stock inventory and management
  • Sales and marketing tele-calls
  • Customer Visit
  • MS Office
  • Planned and executed marketing campaigns to target groups, areas, and the wider community.
  • Maintained a complete database of files, contacts, and project materials.

Steward

The Oberoi
09.2019 - 08.2021
  • Steward
  • Served elite-level corporates and businessmen
  • worked under Michelin-starred chef Vinit Bhatia
  • Learned the operations of a bar, all-day dining, specialty restaurants, and in-room dining.
  • Upselling and marketing of in-house products
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Industrial Trainee

The Westin Powai
11.2017 - 04.2018
  • worked in all 4 core departments: kitchen, food and beverage, housekeeping, and front office.
  • received a star intern certificate
  • received positive feedback from guests on Trip Advisor.

Education

Masters - Marketing/ Tourism & Hospitality Management

Griffith University
Gold Coast, QLD
2023

BSC HS - Tourism Management B

Mumbai University Rizvi College Of Hotel
2019

HSC - Economics

Mumbai University Prahladrai Lions College

SSC - undefined

NIOS Don Bosco
2014

Skills

  • Quality Leadership
  • Sales Training
  • Product Forecasts
  • Corporate Messaging
  • Project Management
  • Sales Strategies
  • Sales Support
  • Microsoft Office

Hobbies

I like cooking food, swimming & long drives

Languages

Hindi
Punjabi
English

Timeline

Restaurant Waiter

Novotel Surfers Paradise
11.2022 - Current

GSA

Timezone
08.2022 - 01.2023

Shift Runner

Dominos Pizza Inc.
05.2022 - Current

Marketing Executive

Krishna Industries
08.2021 - 04.2022

Steward

The Oberoi
09.2019 - 08.2021

Industrial Trainee

The Westin Powai
11.2017 - 04.2018

Masters - Marketing/ Tourism & Hospitality Management

Griffith University

BSC HS - Tourism Management B

Mumbai University Rizvi College Of Hotel

HSC - Economics

Mumbai University Prahladrai Lions College

SSC - undefined

NIOS Don Bosco

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