Saurabh Pawar
Hamilton,QLD
Summary
As a Business Analyst with a background in information technology and a keen interest in enhancing stakeholder satisfaction, I offer expertise in agile methodologies, blockchain technology, and business process modelling. Proficient in requirements analysis and stakeholder engagement, I have a proven track record of leading projects to optimize operational efficiency. With a drive for innovation and a strong academic foundation, I am equipped to contribute to driving success in business analysis within your organization.
Overview
4
4
years of professional experience
Work History
Housekeeping Assistant
Empire Hospitality | Hyatt Regency
08.2022 - Current
- Ensured smooth hotel operations and guest satisfaction by collaborating with departments
- Provided courteous and professional assistance to guests
- Followed established hotel policies and procedures regarding cleanliness, safety, and guest service
- Increased guest satisfaction by 10% by promptly addressing and resolving room-related requests
- Managed inventory for guest rooms and public areas, ensuring availability of supplies for 292 rooms.
Site Supervisor
Er. Amit Civil Engineer and Government Contractor
05.2020 - 08.2021
- Managed daily operations for 3 construction projects, ensuring timeline adherence
- Ensured projects proceeded on schedule through diligent progress monitoring
- Coordinated with contractors for on-time material delivery, optimizing project flow
- Resolved 20% issues swiftly, minimizing delays by liaising with relevant parties
- Maintained comprehensive records for workers, tracking work progress and material usage
- Generated weekly reports, enhancing project transparency for 3 ongoing projects
- Prepared daily or weekly reports on project status
- Ensured project alignment by communicating expectations to stakeholders.
Education
Masters of Information Technology - Business Analysis
Queensland University of Technology
Brisbane, QLD12.2023
Bachelor of Computer Engineering - Computer
Sinhgad Academy of Engineering
Pune, Maharashtra01.2020
Skills
- Business Analysis
- Process Modelling BPMN 20
- Unified Modelling Language
- Requirements Analysis
- Business Process Automation
- Research and Analysis
- Team Collaboration
- SQL
- C#
- Python
- Tableau
- Microsoft Office
- Signavio
- Lucid Chart
- Cross Functional Team Leadership
- Customer Service
Languages
English
Full Professional
Marathi
Native or Bilingual
Hindi
Native or Bilingual
References
Executive Housekeeping Manager | Empire Hospitality| Hyatt Regency
Name: Carla Jenkins
Mob. 0449 734 529
Professor Queensland University of Technology
Name: Dr. Venkat Venkatachalam
Work Phone: 0 406 116 740
Email: venkat.venkatachalam@qut.edu.au
Timeline
Housekeeping Assistant
Empire Hospitality | Hyatt Regency
08.2022 - Current
Site Supervisor
Er. Amit Civil Engineer and Government Contractor
05.2020 - 08.2021
Masters of Information Technology - Business Analysis
Queensland University of Technology
Bachelor of Computer Engineering - Computer
Sinhgad Academy of Engineering
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