Saurabh (Sam) Patel

• Dispensing High Volume of Prescription approximately 170 scripts per day, reaching the volume of 380 scripts per day with the team of 2 Pharmacist and 2 Dispense Technicians
• Providing Vaccination services to customer, regularly doing up to 15 vaccinations a day throughout the flu season
• Oversee Webster pack process for over 90 customers including Webster packs and Sachets-rolls, making changes in Webster packs manually, resolving customer account issues (Webster packing : Outsourced to MPS Australia)
• Ability to work consistently in Fast-paced environment, answering at least 20 phone-calls a day from the customer
• Developing and Maintaining relationship with customer
• Training new staff member in dispensary
• Documentation for 7CPA claims
• Maintain dispensary stock as per budget requirements
• Learning QCPP procedures as per regulatory requirements

(System Used : Fred dispense, Fred Office : needed to move to WA from NSW for Permanent Residency)

Providing Vaccination services to customer for Flu, Covid-19, Whooping Cough and other eligible vaccination

Ordering Stock for Dispensary and front shop as required

Worked between the two stores under same management to adjust roaster timing

Advising the customer on their prescription or OTC medication inquiries

• Started working as Pharmacy assistant while waiting for provisional registration from Pharmacy Board after clearing KAPS exam to qualify for general registration as Pharmacist In Australia
• Finished S2 and S3 certificate course and having competency in identifying the appropriate S2 medication as per the patient needs
• After provisional registration started working as Dispensary Technician to dispense the medication, answering customer queries to assist Pharmacist in daily Pharmacy Operations using Dispense works and POS works
• Learned the Webster Packing under the Pharmacist guidance using Webster-Care system