An accomplished, motivated, and career-driven professional in the Nursing and Health Organisation Sector, providing high-quality care across a wide variety of nursing domains within the profit and nonprofit organisations; focused commitment on delivering exceptional customer service by promptly addressing and resolve patient needs in a calm and friendly demeanor, and also being great team player. Possessing an exceptional skills in an acute and non-acute care setting with a proven understanding of performance strategies, creating a positive and enthusiastic working environment whilst always striving to achieve the best in all care domains. Worked in highly established environments that are fast-paced and challenging, being self-reliant and energetic. Demonstrated great clinical leadership and supervision skills to coordinate and deliver the patient orientated care experience.
Customer Service-focused: Exceptional customer service skills, dealing with customers and patients in a diversity of cultures at all levels, to ensure successful communication and outcomes
Staff management and leadership: Proactive with the ability to value relationships while working to successfully build strong teams; dedicated to assisting staff to improve their skills and techniques to reach company goals
Effective communication: Proven track record of using strong communication (verbal and written), interpersonal, and leadership skills to liaise with different departments accordingly
Critical thinking, decision making and Problem solving: resolves indepth queries methodically, independently with internal and external business partners to find appropriate resolutions and efficiencies, all with a high level of quality by utilizing values of through values of integrity, transparency negotiation and accountability
PROFESSIONAL REFERENCES To be announced on request
- Dementia care, pain management, and palliative care courses
-Senior First-aid and CPR certificate
-Wound care courses