Saurav Sharma
Whitlam
Summary
Experienced and results-oriented Retail Manager with 4+ years of expertise in driving sales, managing operations, and leading high-performing teams. Skilled in inventory management, staff development, and enhancing customer satisfaction. Proven track record of achieving sales targets and improving operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Manager
ZAMBRERO [HUI JIN FOODS]
08.2021 - 01.2026
- Lead store operations, including inventory management, cash handling, and supplier coordination.
- Train and supervise a team of 9 employees, ensuring top performance and customer satisfaction.
- Drive sales growth by setting targets, executing promotional campaigns, and monitoring team performance.
- Maintain financial records and ensure adherence to the store budget.
- Ensure the store adheres to all health and safety regulations, maintaining a safe working environment for both staff and customers.
- Monitor inventory levels to ensure adequate stock while avoiding over-purchasing or shortages.
- Plan, design, and execute promotional materials such as displays, posters, or digital content to drive sales and enhance customer engagement.
- Maintain clear communication with suppliers, resolving any issues with inventory or deliveries in a timely manner.
- Inspect and ensure the quality of products to meet store and brand standards.
- Hold regular team meetings to discuss goals, updates, and operational changes.
Education
Diploma - Business
Russo business school
Brisbane, Australia01.2019
Higher Secondary (11th & 12th) - Business Management
Aroma English Boarding School
Nepal01.2017
SCHOOL (1st to 10th Grade) - undefined
Holy Vision Public School
Nepal01.2015
Skills
- Retail Operations & Store Management
- Staff Recruitment, Training & Supervision
- Budgeting & Financial Management
- Sales Target Achievement
- Inventory Control & Stock Management
- Customer Service & Conflict Resolution
- Marketing & Promotions
- Health & Safety Compliance
- POS Systems (eg, Square, Clover)
- Microsoft Office Suite
- Leaderboards (Franchise technical Requirements for eg, Temperature requirement, Delivery timing and date)
Certification
- Diploma in Business
- Food Safety Supervisors Certificate
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Native or Bilingual
Urdu
Limited Working
Timeline
Retail Manager
ZAMBRERO [HUI JIN FOODS]
08.2021 - 01.2026
SCHOOL (1st to 10th Grade) - undefined
Holy Vision Public School
Diploma - Business
Russo business school
Higher Secondary (11th & 12th) - Business Management
Aroma English Boarding School