Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Savannah Barz

Summary

Experienced hair stylist professional with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in colour treatments, cutting, and client consultation.


Dynamic leader with a proven track record at enhancing operations and customer satisfaction through expert problem-solving and interpersonal communication. Skilled in staff training and development and easily adapts to situations and roles.



Overview

13
13
years of professional experience

Work History

Operations Manager

KSB Industrial Services
10.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Vac truck and street sweeper operator

Hair Stylist

Self-employed
01.2022 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanour.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Mixed pigments and used proper techniques to achieve desired colour.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Offered professional cuts, colour services and extensions to salon customers.
  • Utilized latest techniques in balayage, ombre, highlights and colour correction.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanour.
  • Agile and adaptable to meet client and business requirements
  • Takes a learning and enquiry approach to developing skills


Director - CocoLoco Hair

Self-employed
12.2011 - 11.2021
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

Heavy Rigid Vehicle License -

Northern Territory Training Services
Darwin, NT
02-2023

Certificate III in Hair Dressing -

Charles Darwin University
Darwin, NT
05-2009

High School Diploma -

Charles Darwin University
Darwin, NT
11-2005

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Employee relations and conflict resolution
  • Staff training
  • Staff management
  • Inventory management
  • Operations oversight
  • Policies and procedures implementation
  • Staff development
  • Customer relationship management
  • Interpersonal communication
  • Health and safety compliance
  • Regulatory compliance
  • Continuous improvement
  • Negotiation
  • Performance evaluations
  • Sales background
  • Procedure development

Accomplishments

  • 2014 NT Young Achiever semi finalist
  • 2013 Worldskills NT regional 2nd
  • 2013 NT Young Achiever semi finalist
  • 2012 Worldskills National 2nd
  • 2011 Worldskills NT Regional 1st
  • 2009 Worldskills NT Regional 2nd
  • 2009 L'Oreal Fashion week hair stylist
  • 2008 L'Oreal Fashion week hair stylist
  • 2007 L'Oreal Stylist awards finalist top 5 NT/SA
  • 2007 Worldskills NT regional 3rd
  • 2006 HIS Junior Catwalk runner up

Timeline

Operations Manager

KSB Industrial Services
10.2022 - Current

Hair Stylist

Self-employed
01.2022 - Current

Director - CocoLoco Hair

Self-employed
12.2011 - 11.2021

Heavy Rigid Vehicle License -

Northern Territory Training Services

Certificate III in Hair Dressing -

Charles Darwin University

High School Diploma -

Charles Darwin University

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Savannah Barz