Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Bradford

Seymour,VIC

Summary

Versatile and results-driven professional with notable success in fast-paced environments, such as The Royal Hotel. Excelled in guest services and food safety, enhancing customer satisfaction and streamlining operations. Demonstrated adaptability and problem-solving skills, achieving seamless team collaboration. Proven ability to meet tight deadlines, showcasing exceptional time management and attention to detail. Friendly and approachable, with positive attitude perfectly suited for customer service. Possesses foundational understanding of food safety standards and hospitality protocols, along with basic cash handling and point-of-sale system skills. Capable of enhancing customer experiences and maintaining high service standards. Offering strong interpersonal skills and genuine interest in hospitality, keen to learn and grow in dynamic environment. Brings ability to quickly pick up food safety standards and service techniques, coupled with excellent communication and teamwork skills. Ready to use and develop customer service and organizational skills in [Desired Position] role. Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.

Overview

1
1
year of professional experience

Work History

Food and Beverage Attendant

The Royal Hotel
09.2023 - Current
  • Trained new staff members on company policies and procedures.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted customers with carry-out service.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored dining room and bar areas for signs of overcrowding.

Work Experience

Seymour Health
05.2024 - 05.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Collected, arranged, and input information into database system.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Explored new technologies and approaches to streamline processes.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Observed packing operations to verify conformance to specifications.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Sorted and organized files, spreadsheets, and reports.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

No Degree -

Seymour College
Seymour, VIC

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Kitchen Support
  • Guest Services
  • Food Preparation
  • Food safety knowledge
  • Menu expertise
  • Beverage Preparation
  • Ingredient Preparation
  • Food presentation
  • Table Setting Proficiency
  • Meal prep
  • Meal service set up
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Safe Food Handling
  • Clear Communication
  • Flexible Schedule

Timeline

Work Experience

Seymour Health
05.2024 - 05.2024

Food and Beverage Attendant

The Royal Hotel
09.2023 - Current

No Degree -

Seymour College
Savannah Bradford