Overview
Work History
Education
Skills
Referees
Timeline
Generic

Savannah Cooper

Shellharbour,NSW

Overview

3
3
years of professional experience

Work History

Expression of Interest -Administration Officer

Shellharbour City Council
Shellharbour, NSW
12.2023 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, and other written correspondence as required by staff.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Created spreadsheets in Microsoft Excel for record-keeping.
  • Handled correspondence, including drafting emails, memos, and reports for staff.

Customer Service Trainee

Shellharbour City Council
Shellharbour, NSW
02.2023 - 12.2023
  • Collaborated with other departments to ensure customer satisfaction.
  • Answered phone calls from customers regarding enquiries or complaints.
  • Responded to emails from customers seeking assistance or advice.
  • Provided feedback to management on ways to improve customer experience.

Administration Assistant

Terralong St Surgery Kiama
Kiama
12.2022 - 02.2023
  • Answer and respond to customer requests
  • Answer calls in a fast-paced environment
  • Use digital software to manage and book appointments
  • Processing patient billing and receipts
  • Greeted and checked in patients, updating patient information in computer system.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Completing general admin duties including emailing, scanning and faxing.

Crew member

Hungry Jacks Shellharbour City
Shellharbour City
04.2021 - 12.2022
  • Provide a high level of customer service (customer focused role)
  • Work closely within a team to maintain customer flow, including working with the shift Manager
  • Food preparation, including adhering to strict safety and hygiene standards
  • Clean equipment, fittings and restaurant areas
  • Handle money and balancing.

Education

Certificate III - Business Administration

TAFE
Shellharbour, NSW
09-2024

National WHS General Construction Induction Training -

Accelerated Training
Dapto, NSW
03.2022

Skills

  • Excellent customer service
  • Well presented
  • Excellent communication skills
  • High level of English and Mathematics achievement
  • Punctual
  • Excellent time management skills
  • Document Preparation
  • Invoice Processing
  • Calendar Management
  • Minute Taking

Referees

  • Jenny Davies, Road Safety Officer: Jenny.Davies@shellharbour.nsw.gov.au (0421044113)
  • Graham Suckley, Aquatics and Recreation Manager: Graham.Suckley@shellharbour.nsw.gov.au

Timeline

Expression of Interest -Administration Officer

Shellharbour City Council
12.2023 - Current

Customer Service Trainee

Shellharbour City Council
02.2023 - 12.2023

Administration Assistant

Terralong St Surgery Kiama
12.2022 - 02.2023

Crew member

Hungry Jacks Shellharbour City
04.2021 - 12.2022

Certificate III - Business Administration

TAFE

National WHS General Construction Induction Training -

Accelerated Training

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Savannah Cooper