Savannah Cristiani
Cairns,QLD
Summary
Dedicated Customer Service profesional with knowledge of service delivery and experience within Australia and Europe. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Sales Associate
Rip Curl
Cairns, QLD
09.2024 - Current
- Met and exceeded sales targets consistently, contributing to overall team success.
- Conducted weekly RFID stocktakes as well as completing daily stock delivery.
Client Advisor (Operations)
Louis Vuitton - LVMH
Chadstone, VIC
09.2023 - 08.2024
- Assisted in conducting daily physical inventories, ensuring accurate records of all stocked items
- Adhered to strict quality control standards while handling delicate or fragile items in the stockroom environment, minimizing breakage incidents during transit periods.
- Supported sales efforts, ensuring timely delivery of products to customers through efficient order fulfillment processes.
- Received and processed incoming shipments, verifying accuracy against purchase orders and invoices.
Sales Assosciate
JD Sports
Den Haag, Netherlands
10.2022 - 08.2023
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Sales Associate
Industrie Clothing
Byron Bay, NSW
03.2022 - 07.2022
- Increased sales and customer satisfaction through personalized servicing.
- Operated store independently.
- Processed cash, check and credit payments using POS system
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Membership Consultant/Receptionist
South Pacific Health Clubs
St Kilda, VIC
12.2020 - 11.2021
- Conducted tours of facility to showcase features and answer questions.
- Drove team revenue totals by bringing in top sales numbers.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Sales Assistant/Assistant Stockroom Manager
Witchery
Melbourne, VIC
10.2017 - 12.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using B.O.S.S software to update system.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Education
Bachelor Of Sports Journalism -
Charles Sturt University
Melbourne, VIC2023
High School Diploma -
McKinnon Secondary College
McKinnon, VIC2018
Skills
- Self-motivated professional
- Good telephone etiquette
- Computer proficiency in POS Systems
- Sales expertise
- Product and Service Sales
- Exceptional Customer Service
- Sales trends
Timeline
Sales Associate
Rip Curl
09.2024 - Current
Client Advisor (Operations)
Louis Vuitton - LVMH
09.2023 - 08.2024
Sales Assosciate
JD Sports
10.2022 - 08.2023
Sales Associate
Industrie Clothing
03.2022 - 07.2022
Membership Consultant/Receptionist
South Pacific Health Clubs
12.2020 - 11.2021
Sales Assistant/Assistant Stockroom Manager
Witchery
10.2017 - 12.2020
Bachelor Of Sports Journalism -
Charles Sturt University
High School Diploma -
McKinnon Secondary College