Savannah Jones
Administration
Craigieburn,VIC
Summary
Dedicated administration professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Actively studying a Diploma of Business (Operations) and a Diploma of Leadership & Management.
Overview
5
5
years of professional experience
Work History
Client Advisor, Health Services
Amplifon
Preston, VIC
08.2020 - Current
- Office administration duties.
- Reception duties including face to face customer service, phone and email enquires.
- Filing and data entry.
- Performed with my team to achieve and exceed clinic sales goals.
- Submitting government and workcover claims.
- Invoicing, EFTPOS, Humm and cash handling.
- Local area marketing.
- Ordering stock and stationary.
- Managing multiple diaries across clinics daily.
- Outbound calls to book clients their annual reviews.
- Over the counter hearing aid repairs.
- Managing Business to Business partnerships.
- Time management and high level organization to meet office needs.
Relief Van Sales Manager
Tasty Trucks
12.2019 - 04.2020
- Driving Tasty branded vans to customers daily to deliver food and milk.
- Learn multiple routes to cover any van if staff unavailable.
- Cash handling.
- Work autonomously as well as within a team.
Debt Collector
NATIONAL CREDIT MANAGEMENT LIMITED
02.2019 - 08.2019
- Working within accordance to collection guidelines as well as privacy laws.
- Maintaining calm professional telephone matter.
- Working within our clients requirements for there customers.
- Working within a team as well as autonomously.
- Noting files accordingly.
- Use multiple skip trace tools to locate customers.
- Working with multiple portfolio and liaising with clients.
Retail Sales Associate
VODAFONE HUTCHISON AUSTRALIA
07.2017 - 02.2019
- Using VHA policy and procedures to adhere to credit check compliance requirements.
- Achieving targets and KPI’s month on month.
- Handling customer enquiries for billing, phone usage and general maintenance.
- Working Autonomously as well as within a team.
- Assisting in multiple store locations where required.
- Delivering in store training and development of product knowledge as part of the Samsung Elites program.
Chef Apprentice
TUTTO BENE & ARTUSI
05.2014 - 12.2014
- Safe knife handling.
- Working fast and efficiently under pressure.
- Using FSANZ approved record sheets for food safety requirement.
- Handling and maintaining stock.
- Working at sister restaurants as required.
Chef Apprentice/ Wait Staff
PICKNICS CAFÉ
, RYE
03.2014 - 04.2014
- Safe knife handling.
- Using FSANZ approved record sheets for food safety requirement.
- Handling and maintaining stock.
- Friendly customer service.
- Time management.
Customer service
ENCORE PIZZERIA
12.2013 - 03.2014
- Working efficiently under pressure of a fast paced environment.
- Friendly Customer Service.
- Taking customer orders over the phone.
Dishwasher/Chef Apprentice
BAHA TACO JOINT
01.2013 - 12.2013
- Safe knife handling skills.
- OH&S procedures.
- Using FSANZ approved record sheets for food safety requirements.
- Working fast and efficiently under pressure.
Education
Certificate I And II in Food Safety. Certificate IV in Hospitality. Certificate IV in Frontline Management. First Aid Certificate. -
The College For Adult Learning
Melbourne, VICSkills
Microsoft Suite
Relationship Management
Money handling abilities
Complaint resolution
Administrative support
Recordkeeping strengths
Stocking and replenishing
Creative problem solving
CRM
Professional telephone demeanor
Good listening skills
Multi-line phone talent
Timeline
Client Advisor, Health Services
Amplifon
08.2020 - Current
Relief Van Sales Manager
Tasty Trucks
12.2019 - 04.2020
Debt Collector
NATIONAL CREDIT MANAGEMENT LIMITED
02.2019 - 08.2019
Retail Sales Associate
VODAFONE HUTCHISON AUSTRALIA
07.2017 - 02.2019
Chef Apprentice
TUTTO BENE & ARTUSI
05.2014 - 12.2014
Chef Apprentice/ Wait Staff
PICKNICS CAFÉ
03.2014 - 04.2014
Customer service
ENCORE PIZZERIA
12.2013 - 03.2014
Dishwasher/Chef Apprentice
BAHA TACO JOINT
01.2013 - 12.2013
Certificate I And II in Food Safety. Certificate IV in Hospitality. Certificate IV in Frontline Management. First Aid Certificate. -
The College For Adult Learning