Savannah Manaia
Hamilton ,Victoria
Summary
Dedicated and dependable professional with a strong desire to continuously expand skill set in various industries. Exceptional organization and punctuality. Approach every task with high level of professionalism. Thrive in team-oriented environments and eager to contribute to the success of any organization.
Overview
9
9
years of professional experience
Work History
Wool Handler
Team Morgan Shearing
06.2020 - Current
- Utilised active listening to determine what supervisors expected and responsibly completed all task within expected timeframes.
- Handled all delegated tasks, as assigned by the wool classer.
- Demonstrated leadership by making improvements to work processes and helping train others.
- Improved operations by working with team members to find workable solutions within related tasks.
- Installed and aligned equipment components to prepare for operation and minimise errors.
- Arrived ready for days tasks on time, prepared and worked to the highest standard that can be achieved within the workplace.
Dental Nurse
Brown Street Dental
06.2021 - 08.2022
- Provided oral health education to patients
- Provided chair-side assistance during a variety of restorative and cosmetic procedures, including fillings and crowns.
- Provided a warm and welcoming reception to patients to ensure comfort
- Adhered to strict infection control protocols to ensure a sterile environment and maintain a high standard of hygiene.
- Maintained and organised patient records such as patient medical history, treatment plans and billing Information ensuring accuracy and compliance with data protection regulations
- Assisted with training and supervision of new dental nurses sharing knowledge and expertise.
Waitress
Cally Hamilton
04.2019 - 09.2020
- Educated guests on daily specials and Entrees as well as other menu items
- Provided excellent customer service by addressing guests needs and resolving any issues or queries guests asked which consistently met or exceeded customer satisfaction goals.
- Handled multiple tables simultaneously ensuring prompt service and efficiently served food and beverages to guests ensuring a satisfying dining experience.
- Collaborated effectively with restaurant team members to maintain seamless service to customers.
- Communicated with kitchen staff frequently to stay up to date on food supply availability and potential wait times for guests.
- Applied safe food handling and optimal cleaning strategies to protect guests from food borne illnesses and maintain proper sanitation.
- Communicated with event coordinators to verify appropriate and adequate accomodations for larger parties.
- Addressed concerns or complaints quickly to to improve service and customer satisfaction, and escalated more advanced issues to management for resolution.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Waitress
Commercial Hotel
02.2016 - 03.2018
- Educated guests on daily specials and Entrees as well as other menu items
- Provided excellent customer service by addressing guests needs and resolving any issues or queries guests asked which consistently met or exceeded customer satisfaction goals.
- Handled multiple tables simultaneously ensuring prompt service and efficiently served food and beverages to guests ensuring a satisfying dining experience.
- Collaborated effectively with restaurant team members to maintain seamless service to customers.
- Communicated with kitchen staff frequently to stay up to date on food supply availability and potential wait times for guests.
- Applied safe food handling and optimal cleaning strategies to protect guests from food borne illnesses and maintain proper sanitation.
- Communicated with event coordinators to verify appropriate and adequate accomodations for larger parties.
- Addressed concerns or complaints quickly to to improve service and customer satisfaction, and escalated more advanced issues to management for resolution.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Confirmed customers ages for alcohol consumption and discontinued service to overly intoxicated customers
- Prepped salads, appetisers and set up garnish stations to assist kitchen staff
- Completed closing duties Such as emptying rubbish bins, polishing silverware and safeguarding alcohol.
Education
Graduate - Yr (12)
Baimbridge College
01.2019
Skills
- Analytical thinking
- Time management
- Critical thinking
- Adaptability
- Leadership
- Problem solving
- Communicative
- Team work
- Patient care
- Attentive
- Cleanliness control
- Computer literate
- Wool clip prep
- Interpersonal communication
- Customer service
- Conflict resolution
- Administrative skills
- Flexibility
Timeline
Dental Nurse
Brown Street Dental
06.2021 - 08.2022
Wool Handler
Team Morgan Shearing
06.2020 - Current
Waitress
Cally Hamilton
04.2019 - 09.2020
Waitress
Commercial Hotel
02.2016 - 03.2018
Graduate - Yr (12)
Baimbridge College