Enthusiastic student with a bubbly personality, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the customer service industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Workshop Labourer
Retro Rods
07.2020 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Retail Assistant
Bunnings Warehouse
05.2022 - Current
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Assisted in training new employees, contributing to the development of a knowledgeable workforce.
Assisted customers with prompt and polite support in-person and via telephone.
Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Accounting Assistant
Smoothlink
03.2024 - 05.2024
Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
Expedited invoice processing with effective communication between internal departments and external vendors.
Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
Reduced late payments by implementing more effective accounts payable system.
Sales Assistant
Angus & Coote
09.2022 - 04.2024
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Met and exceeded sales targets consistently, contributing to overall team success.
Education
High School Diploma -
Maroochydore State High School
Maroochydore, QLD
11.2023
Skills
Problem-Solving
Active Listening
Eager
Hardworking
Motivated
Team Player
Determined
Enthusiastic
Multitasking and Prioritization
Courteous with Strong Service Mindset
Understanding Customer Needs
Creative Problem Solving
Certification
RSA
Bar Skills Training Certification
Certificate ||Hospitality
·Certificate || & ||| Work place health and safety