Savannah Prescott
Yanchep,WA
Summary
Proven in enhancing customer experiences in retail. I excel in effective communication and sales, achieving consistent performance targets. My reliability and empathy foster strong customer relationships, driving repeat business. Skilled in POS operations and team collaboration, I significantly contribute to workplace efficiency and customer satisfaction.
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Worker
Ampol
11.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Managed and optimized overnight operations.
Retail Sales Assistant
Connor Clothing
03.2022 - 06.2023
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Operated POS system efficiently.
- Consistently met company performance targets.
- Coordinated suit fittings for wedding parties and various events.
- Elevated styles by expertly selecting complementary accessories.
Party Hostess
Galaxy Lounge
03.2017 - 02.2019
- Managed event timeline effectively, ensuring all activities occurred as planned without delays or interruptions in the schedule.
- Supervised party area and delivery of services to verify guests complied with facility safety rules.
- Completed party checklist to confirm each party received contracted elements of party package.
- Make a variety of mixed drinks.
- Encouraged sales of food and drinks.
Christmas Casual Retail Assistant
Tudor School Uniform
09.2015 - 01.2016
- Travelled to different schools to work in the uniform shops.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Retail Assistant
Unit Clothing
05.2013 - 05.2014
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Year 10 -
Prendiville Catholic College
Perth, WACertificate II - Retail Operations
Alffie
Perth, WASkills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Sales
- Effective Communication
- Reliable Team Member
Certification
Provide Responsible Service of Alcohol
First Aid
Prepare and serve espresso coffee
Cleaning Operations
Timeline
Retail Worker
Ampol
11.2024 - Current
Retail Sales Assistant
Connor Clothing
03.2022 - 06.2023
Party Hostess
Galaxy Lounge
03.2017 - 02.2019
Christmas Casual Retail Assistant
Tudor School Uniform
09.2015 - 01.2016
Retail Assistant
Unit Clothing
05.2013 - 05.2014
Year 10 -
Prendiville Catholic College
Certificate II - Retail Operations
Alffie