SAVANNAH RENFREY
Sunshine Coast,QLD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Credit Consultant
Affordable Car Loans
06.2021 - Current
- Conducted thorough credit analyses to identify issues, reduce risks, and optimize client creditworthiness.
- Established strong relationships with brokers by maintaining open lines of communication and providing ongoing support throughout the consulting process.
- Ensured compliance with all regulatory requirements by staying current on changes within the industry and updating policies accordingly.
- Streamlined loan application processes for quicker approvals and increased productivity.
- Delivered consistent results in meeting or exceeding sales targets month after month.
Vehicle Finance Broker
Money Direct Finance
01.2018 - 01.2021
- Assess loans for serviceability and require supporting documents
- Follow up with various lenders in the lender assessment process
- Professional liaison with internal stakeholders and clients
- Managing the client process end to end from enquiry stage to approval and settlement
- Work closely with the vehicle sales team to achieve best outcome
- Own the delivery of excellent service and communication with clients
- Competency in CRM
- Utilized advanced research skills to gather relevant market data that informed strategic decisionmaking.
- Conducted comprehensive financial analyses to identify optimal lending options for clients'' unique needs.
- Managed a diverse portfolio of loans, effectively minimizing risk while maximizing returns for clients.
- Successfully closed deals with a high rate of client retention and repeat business.
Loans Processor
Capfin Money
09.2016 - 01.2018
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Provided quick turnaround times to maintain fast-past schedule.
Loans Processor
Rapid Loans
01.2016 - 09.2016
- Provide excellent customer service
- Debt Collection
- Set up and completed loan submission packages.
- Provided quick turnaround times to maintain fast-past schedule.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Myer Cosmetics Counter Manager
Benefit Cosmetics
01.2013 - 01.2016
- Provide training to all beauty advisors while ensuring compliance and company objectives are upheld
- Full Face Make Overs
- Attend Monthly Product and Sales Training Seminars
- Provided exceptional customer service through attentive listening, genuine interactions, and expert knowledge of products offered at the cosmetics counter.
- Trained new employees on proper makeup application techniques, improving overall team performance.
- Implemented visual merchandising strategies to attract customers and showcase top-selling products effectively.
- Assisted customers in selecting appropriate skincare routines tailored to their specific needs, resulting in higher satisfaction rates among clientele.
- Streamlined operations by creating efficient scheduling systems that maximized employee productivity
- Increased sales revenue by creating and implementing promotional events and product launches.
Sales Promo
Signature Promotions
01.2010 - 01.2013
Administrator
Royal Brisbane Hospital
01.2006 - 01.2007
Cashier
IGA
01.2004 - 01.2007
Education
Diploma of Financial Services -
One Step Further Pty Ltd
Timeshare and Holiday Ownership Program -
One Step Further Pty Ltd
Certificate III - Business Administration
Axiom College
Superior Management of a Resourceful Team -
People in Progress
Skills
- Customer Service
- Time Management
- Active Listening
- Relationship Building
- Self Motivation
- Multitasking Abilities
References
References will be made available upon request
Awards
- SALES & SERVICE MYER
Timeline
Credit Consultant
Affordable Car Loans
06.2021 - Current
Vehicle Finance Broker
Money Direct Finance
01.2018 - 01.2021
Loans Processor
Capfin Money
09.2016 - 01.2018
Loans Processor
Rapid Loans
01.2016 - 09.2016
Myer Cosmetics Counter Manager
Benefit Cosmetics
01.2013 - 01.2016
Sales Promo
Signature Promotions
01.2010 - 01.2013
Administrator
Royal Brisbane Hospital
01.2006 - 01.2007
Cashier
IGA
01.2004 - 01.2007
Timeshare and Holiday Ownership Program -
One Step Further Pty Ltd
Certificate III - Business Administration
Axiom College
Superior Management of a Resourceful Team -
People in Progress
Diploma of Financial Services -
One Step Further Pty Ltd
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