Savannah Strawbridge
Gumdale
Summary
Dynamic and dedicated professional with extensive experience at Woolworths, excelling in customer service and employee training. Proven ability to enhance customer satisfaction through effective conflict resolution and efficient cash handling. Recognized for high-quality service and bag packing, and fostering a positive team environment, ensuring smooth operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Supervisor
Woolworths Group
02.2020 - Current
- Quickly and accurately counted drawers at the end of the day when closing the store.
- Built friendly relationships with customers to increase repeat business.
- Maintained a comfortable working environment, ensuring that staff felt safe when dealing with frustrated customers.
- Used positive mannerisms and conflict solving techniques in assisting frustrated customers
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Office Assistant
Woolworths Group
03.2024 - 07.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Completed payroll tasks, ensuring each staff member gets paid properly.
- Calculating, processing, and dispensing change to be sent to cash registers.
- Balancing the safe before and after use.
- Printed and ripped tickets to update shelf pricing for customers to get accurate information.
Grocery Team Member
Woolworths Group
10.2024 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided friendly and helpful customer service, answering questions and assisting customers in locating and retrieving items
- Providing knowledgeable recommendations based on customer needs.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
Bakery Assistant
Woolworths Group
01.2022 - 05.2023
- Maintained clean, organized countertops to maximize efficiency and food safety.
- Washed dishes and sanitized prep areas and floors at end of each shift
- Cleaning bakery machinery (eg: bread slicer, standing mixer, etc)
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and baked/packed cookies
Education
High School Diploma -
Ormiston College
Queensland11-2022
Skills
- Customer service
- Employee training
- Conflict resolution
- Point of sale systems
- Inventory management
- Cash handling
- Price verification
- Stock management
Certification
- QLD Driver's License
- Responsible Service of Alcohol
Timeline
Grocery Team Member
Woolworths Group
10.2024 - Current
Office Assistant
Woolworths Group
03.2024 - 07.2024
Bakery Assistant
Woolworths Group
01.2022 - 05.2023
Cashier Supervisor
Woolworths Group
02.2020 - Current
High School Diploma -
Ormiston College
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