SAVANNAH TROTT
Pittsworth,QLD
Summary
I am a responsible and ambitious young lady with excellent time management. I'm enthusiastic and highly motivated person who is reliable, responsible and hard-working. I posses excellent communication and interpersonal skills. I'm flexible within the working environment and able to adapt quickly and positively to challenging situations whilst remaining calm, focused and positive. I have an outgoing, friendly personality, who enjoys the challenge of working under pressure either independently or as a member of a proactive team.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Preston Peak Winery
Toowoomba, QLD
01.2024 - Current
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted and welcomed customers, providing them with menus.
- Prepared tables by setting up linens, silverware and glassware.
- Took beverage orders from patrons and served drinks promptly.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Cleared dishes between courses and after guests finished dining.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Set up dining room to meet hospitality and service standards.
- Cleared table and bussed dishes to allow for quick setups.
- Implemented sanitary food handling, holding and service protocols.
Bartender
Pittsworth Bowls Club
4364, QLD
07.2023 - Current
- Performed opening and closing duties including restocking supplies.
- Assisted in setting up the bar for service shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Education
Pittsworth State High School
Pittsworth, QLDSkills
- Guest Engagement
- Beverage Preparation
- Food Delivery
- Safe Food Handling
- Table setting arrangements
- Liquor, wine, and food service
References
References available upon request.
Timeline
Wait Staff Member
Preston Peak Winery
01.2024 - Current
Bartender
Pittsworth Bowls Club
07.2023 - Current
Pittsworth State High School
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