Hi, I’m
Savannah Welsh
Mackay,QLD
Summary
Friendly Bartender with exceptional Skill and Skill skills. Keep the work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high volumes of patrons while keeping a fun, happy experience for all patrons.
Overview
12
years of professional experience
1
Certification
Work History
Showbar 140
Nightclub Bartender
03.2017 - Current
Job overview
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced nightclub environment.
- I maintained a clean and organised bar area, ensuring compliance with health and safety standards for optimal guest experience.
- Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
- It enhanced the guest experience by creating visually appealing and delicious cocktails tailored to individual preferences.
- Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
- Consistently adhered to established company policies and local liquor laws, ensuring responsible service of alcohol at all times.
- Managed cash transactions accurately.
- Implemented effective time management strategies to prioritise tasks during peak hours while meeting customer expectations.
- Collaborated closely with the security team to enforce age verification measures and maintain a secure environment for guests and staff.
- She collaborated with fellow bartenders and support staff to maintain a harmonious working environment, promoting teamwork for overall success.
- Improved workflow efficiency by training new bartenders on policies, procedures, drink preparation techniques, and customer service expectations.
- I kept the bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- I mixed unique and exciting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
Mieplace Niteclub
Nightclub Bartender
05.2016 - 02.2017
Job overview
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced nightclub environment.
- I maintained a clean and organised bar area, ensuring compliance with health and safety standards for optimal guest experience.
- Handled escalated customer issues calmly and professionally, resolving conflicts diplomatically to maintain a positive atmosphere.
- It enhanced the guest experience by creating visually appealing and delicious cocktails tailored to individual preferences.
- Boosted sales with upselling techniques and recommendations of premium liquor, signature drinks, and special promotions.
- Consistently adhered to established company policies and local liquor laws, ensuring responsible service of alcohol at all times.
- Managed cash transactions accurately, balancing the register at the end of each shift with minimal discrepancies.
- Implemented effective time management strategies to prioritise tasks during peak hours while meeting customer expectations.
- Collaborated closely with the security team to enforce age verification measures and maintain a secure environment for guests and staff.
- Collaborated with fellow bartenders and support staff to maintain a harmonious working environment, promoting teamwork for overall success.
- Improved workflow efficiency by training new bartenders on policies, procedures, drink preparation techniques, and customer service expectations.
- I kept the bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- I mixed unique and exciting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
Gladstone Cinemas
Cinema Attendant
07.2015 - 04.2016
Job overview
- Maintained a clean and organised cinema environment, promoting comfort and enjoyment
- Assisted in the smooth operation of film screenings by efficiently managing ticket sales and admissions.
- I diligently checked age identification for restricted films, enforcing compliance with industry regulations regarding viewer age constraints.
- Managed cash transactions accurately, ensuring proper accounting procedures were consistently followed.
- Achieved consistently high customer satisfaction ratings, reflecting dedication to delivering exceptional service in the cinema attendant role.
- Addressed guest concerns professionally, resolving issues swiftly while maintaining a positive attitude.
- Collaborated with team members to deliver an exceptional movie-going experience for all patrons.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- I stocked and organised concession supplies to provide customers with food and beverage options.
- Welcomed guests to the theatre with a friendly demeanour and smile and directed them to screening rooms.
- Sold admission, processed payments, and issued tickets.
- I managed a high volume of customers during peak hours, maintaining prompt and efficient service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- I communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes to 18+ Gold room theatres.
Blooms The Chemist
Pharmacy Assistant
02.2012 - 04.2015
Job overview
- Kept pharmacy counter and related areas clean, neat and organised.
- Demonstrated professionalism and empathy when handling sensitive patient situations, permanently preserving confidentiality.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked them in the correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
- Communicated instructions to patients or caregivers about the proper use and storage of drugs.
- Assisted in the training and mentoring new pharmacy assistants, fostering a culture of continuous learning and professional development.
Education
Toolooa State High SchoolGladstone, QLD
Highschool
2013
Skills
- Cleanliness and Organizationn
- Strong Communication Skills
- Efficient multitasking
- Quick Decision Making
- Team player attitude
- Exceptional customer service
- Adaptable work style
- High energy level
- Alcohol Safety Awareness
- Payment Processing
Certification
SIRCIND002 - Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
Timeline
Nightclub Bartender
Showbar 140
03.2017 - Current
Nightclub Bartender
Mieplace Niteclub
05.2016 - 02.2017
Cinema Attendant
Gladstone Cinemas
07.2015 - 04.2016
Pharmacy Assistant
Blooms The Chemist
02.2012 - 04.2015
Toolooa State High School
Highschool
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