Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Savannah Collins

Summary

I am an enthusiastic, reliable and hard working person. I have over 10 years experience in customer service making me an excellent team player. I have experience in bartending, waiting, cashier, coffee making and management. I am able to work well under pressure and adapt to any challenging situations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Floor Manager

Bar Biscotti
09.2023 - Current

- manage and order stock

- taking orders and running food

- preparing hot and cold drinks

- managing floor team

- counting till

- customer service

- use of pos system

- managing bookings

Wait Staff Member

Tequila Daisy
04.2023 - 04.2024

- section waiter

- running food and drinks

- knowledge of dietary requirements

- use of pos system

- resetting tables

- opening and closing duties

Bartender

Zoha Food And Wine
04.2021 - 04.2023
  • Cocktail making
  • Serving other alcoholic and non alcoholic beverages
  • Abiding by RSA regulations
  • Prepared garnishes and syrups for busy hours
  • Opening and closing of the bar
  • Glass washing and polishing
  • General cleaning of the bar during service
  • Managing and order stock

Assistant Manager

Zoha Food And Wine
04.2021 - 04.2023
  • Opening and closing of the store
  • Dealing with any customer complaints
  • Managing and ordering stock
  • Handling deliveries
  • Supervising younger staff
  • Recruiting and training new staff
  • Answering phone calls
  • Taking reservations

Waitress

Zoha Food And Wine
04.2021 - 04.2023
  • Operation of POS system
  • Greeting and seating customers
  • Taking orders/upselling menu items
  • Communicating with other staff
  • Section waiting
  • General cleaning during service
  • Opening and closing of the store
  • Dealing with customer complaints

Bartender

Royal Tavern Coolamon
05.2020 - 03.2021
  • Use POS system
  • Count and refloat till at the end of each shift
  • Opening and closing of the bar
  • Serving alcoholic and nonalcoholic beverages
  • Filling stock
  • Keeping the area clean during service
  • Abiding by RSA laws

Barista

Coolamon Perk
03.2020 - 03.2021
  • Operation of POS system
  • Serving coffee and cold beverages
  • Preparing sandwiches and other menu items
  • Opening and closing of the store
  • Cleaning the coffee machine daily

Waitress

Royal Tavern Coolamon
05.2017 - 03.2021
  • Greeting customers
  • Taking orders
  • Handling cash
  • Counting and refloating till at the end of each shift
  • Sanitising regularly
  • Assisting the chef in meal preparation
  • Making pizzas
  • Making coffee

Team Member

Coolamon Foodworks
05.2015 - 03.2020
  • Working as a cashier
  • Unpacking deliveries
  • Doing online orders for customers
  • Serving alcohol
  • Filling produce
  • Filling empty stock on the shelves
  • Handling money
  • Opening and closing duties

Education

High School Diploma -

Kildare Catholic College
Wagga Wagga, NSW
12.2019

Skills

  • Exceptional customer service
  • Multitasking
  • Identifying and handling errors
  • Attention to detail
  • Team player

Certification

Certificate IV in Hospitality

RSA certificate

Barista certificate

Drivers Licence

Timeline

Floor Manager

Bar Biscotti
09.2023 - Current

Wait Staff Member

Tequila Daisy
04.2023 - 04.2024

Bartender

Zoha Food And Wine
04.2021 - 04.2023

Assistant Manager

Zoha Food And Wine
04.2021 - 04.2023

Waitress

Zoha Food And Wine
04.2021 - 04.2023

Bartender

Royal Tavern Coolamon
05.2020 - 03.2021

Barista

Coolamon Perk
03.2020 - 03.2021

Waitress

Royal Tavern Coolamon
05.2017 - 03.2021

Team Member

Coolamon Foodworks
05.2015 - 03.2020

High School Diploma -

Kildare Catholic College
Savannah Collins