Saverine Susau
Darwin
Summary
Dedicated Housekeeping Room Attendant with a proven track record at Mercure Hotel, excelling in guest relations and maintaining pristine environments. Skilled in efficient cleaning, including bathrooms and mopping floors, I significantly enhanced guest satisfaction. Expert in employing both hard (vacuuming, sweeping) and soft (customer service) skills to achieve top-notch service standards.
Overview
1
1
year of professional experience
Work History
Housekeeping Room Attendant
Mercure Hotel
03.2018 - 08.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Year 10 Equivalent -
Nadi College
Nadi, Fiji Skills
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service
- Mopping floors
Timeline
Housekeeping Room Attendant
Mercure Hotel
03.2018 - 08.2019
Year 10 Equivalent -
Nadi College
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