Summary
Overview
Work History
Education
Skills
Timeline
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Savhanna Heyligers

Townsville,QLD

Summary

Adept at elevating team performance through comprehensive training and leadership, I honed my skills in customer service and employee training at KFC. Demonstrating exceptional multitasking abilities and a commitment to excellence, I successfully led teams to improve service quality and efficiency, embodying both hard and soft skills crucial for the role.

Overview

3
3
years of professional experience

Work History

Crew Trainer

KFC
07.2024 - 09.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Crew Member

Macdonals
01.2024 - 04.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Nick Salvaki
02.2022 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Nill - Economics

Thuringowa State High School
Rasmussen

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership

Timeline

Crew Trainer

KFC
07.2024 - 09.2024

Crew Member

Macdonals
01.2024 - 04.2024

Crew Member

Nick Salvaki
02.2022 - 05.2022

Nill - Economics

Thuringowa State High School
Savhanna Heyligers