Savino Leonetti
Sydney
Summary
Dynamic Order Clerk Supervisor with a proven track record at Teamm8, enhancing customer satisfaction through effective issue resolution and efficient order processing. Skilled in inventory management and employee training, I foster teamwork and maintain high standards, contributing to streamlined operations and improved workflow efficiency.
Skills
- Order processing
- Inventory management
- Customer service
- Data entry
- Employee training
- Time management
- Shipping procedures
- Teamwork
Languages
Italian
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Education
High School Diploma -
07-2015
- Australian Tertiary Admission Rank- Equivalent - 86/99.95
- [Regional Representative], Student Senate, Year 2014/2015
- Study Abroad: English - Studio Cambridge, Cambridge UK
Overview
5
5
years of professional experience
Work History
Order Clerk Supervisor
Teamm8
05.2024 - Current
- Increased customer satisfaction by promptly addressing inquiries and resolving issues related to orders.
- Enhanced workflow efficiency with thorough documentation of order changes and cancellations.
- Maintained accurate inventory records, conducting regular audits to prevent stock discrepancies.
- Assisted in training new staff, sharing effective techniques for managing orders and maintaining a high level of productivity.
Gelato Store Supervisor
Gelato Messina
08.2023 - 03.2025
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Retail Store Supervisor
Universal Store
08.2023 - 12.2023
- Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
- Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
- Collaborated with the management team to execute promotional events and drive foot traffic into the store.
Order Clerk
Teamm8
05.2023 - 07.2023
- Maintained accurate inventory records, conducting regular audits to prevent stock discrepancies.
- Contributed to company revenue growth by upselling complementary products whenever appropriate during order placement.
- Streamlined order processing by implementing an efficient filing system and tracking database.
- Implemented quality control measures, cross-checking orders against packing slips before shipment confirmation.
Retail Shop Assistant
Sportscraft
05.2023 - 07.2023
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer complaints and issues in a professional manner to maintain positive relationships.
Store Manager
Il Mercato
03.2020 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
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