Thrives in high-pressure environment and exhibits exceptional mentorship qualities by supervising and training new employee. Demonstrates a strong commitment to laboratory excellence through active participation in quality assurance and improvement initiatives. Specialises in a diverse array of laboratory disciplines including Biochemistry, Haematology, Stat Microbiology and Blood Transfusion, with an emphasis on analytical precision and laboratory techniques. Spearheaded quality control management, ensuring compliance and efficiency across multiple sites. Demonstrated exceptional technical troubleshooting and customer service, enhancing operational excellence and stakeholder satisfaction.