Highly experienced and versatile professional with over a decade of expertise in medical administration, customer service, and team leadership across healthcare, fitness, and disability support sectors. Proven track record of delivering exceptional service in fast-paced clinical and corporate environments, with extensive knowledge of medical reception, billing, and WorkCover processes from both employee and administrative perspectives. Demonstrated leadership and management capabilities, including practice management, assistant gym management, and business ownership, with a strong focus on driving team performance, achieving sales targets, and fostering positive workplace cultures. Passionate about empowering individuals, supporting diverse client bases, and making a meaningful impact through empathetic communication and problem-solving. Technically proficient with a range of medical software (Best Practice, Pracsoft, Genie, Gentu, Tyro), Microsoft Office Suite, and administrative systems, complemented by excellent interpersonal skills and a proactive, solution-oriented approach. Committed to ongoing professional development and delivering quality outcomes in support of organisational goals.
Current Australian Driver’s Licence
Referees available upon request