Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Savithri Nandadasa

Brunswick West,Australia

Summary

Solution-oriented Business Analyst with 5 years of experience in leading complex projects and driving successful outcomes for clients. Demonstrated expertise in product ownership, business process analysis, and agile methodologies. Proven ability to enhance operational efficiency, streamline workflows, and optimize project delivery. Adept at translating business requirements into actionable solutions, facilitating stakeholder collaboration, and mentoring team members.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Consultant

Emergent Consulting
11.2023 - Current
  • Contributed to user acceptance testing (UAT) by planning, executing, and documenting test cases, resulting in 20% increase in test coverage and ensuring compliance with technical specifications and business requirements
  • Developed detailed test plans to ensure comprehensive coverage of software features, functionalities, and performance
  • Conducted thorough testing of software applications, identifying and documenting defects, and working closely with development teams to facilitate timely resolutions
  • Played a key role in contributing to the design of comprehensive process flows, outlining step-by-step procedures for efficient workflow within the organization.

Senior Business Analyst

Arimac
04.2021 - 04.2023
  • Managed day-to-day office operations, ensuring smooth workflow, and creating a productive work environment
  • Communicating effectively and efficiently with Software Engineering, testing teams and the Scrum Master
  • Handled incoming and outgoing correspondence, emails, and phone calls, ensuring timely responses
  • Contributed to user acceptance testing (UAT) by planning, executing, and documenting test cases, resulting in a 15% increase in test coverage
  • Identifying potential issues or risks, tracking problems, recommending alternatives and escalating issues as appropriate
  • Provide team leadership by prioritizing, assigning or reviewing work and deliverables of team members according to specified timeframes
  • Collaborated with multiple stakeholders to deliver an enhanced website with simplified user flows, resulting in a 25% increase in lead conversion rate
  • Developed technical documentation including business requirements, functional specifications, support documentation, user guides
  • Achieved a 20% reduction in project delivery time by implementing customized workflows to prioritize, assign and manage deliverables based on client requirements
  • Translated business requirements into technical documentation and ensured all parties had a clear and common understanding of both the business priorities and defined solution
  • Creating and developing user stories based on business and systems requirements, as well as defining and elaborating user stories with validation and acceptance criteria
  • Assisted the QA team and analyzed test results to ensure requirements are met.

Senior Business Analyst

WSO2
10.2020 - 03.2021
  • Leading and guiding the junior team members while handling support tasks
  • Account Owner for several WSO2 customers and keeping a healthy relationship with the customer
  • Played Senior Business Analyst role during customer engagements: Gather customer requirements and verify feasibility of implementing them, design UML diagrams and project flows, and Create Project Documentation (SRS, BRD)
  • Reduced testing cycle duration by 12% through active participation
  • Provide product support to WSO2 customers.

Business Analyst

WSO2
04.2018 - 09.2020
  • Conducted offsite customer engagement for NPBS Bank Australia, collecting requirements and designing customized solutions, contributing to a 15% increase in customer experience scores
  • Played Business Analyst role during customer engagements
  • Provide continuous product support to WSO2 customers on a rotation basis - Brazil support rotation
  • Offsite Customer Engagement for NPBS Bank Australia and, gathering customer requirements and designing deployments of Writing medium articles to provide awareness on WSO2 products.

Education

Master of Business Administration -

University of West London
United Kingdom
06.2023

Bachelor of Science of Management Information Systems (Special) -

NSBM Green University, Sri Lanka
Sri Lanka
01.2017

Skills

  • Communication
  • Problem Solving
  • Business Analysis
  • Quality Assurance
  • Requirements Gathering
  • Software Development Life Cycle
  • Management
  • Functional specifications
  • User Acceptance Testing (UAT)
  • Defect Management
  • API Testing
  • Agile Delivery
  • Product Ownership
  • Stakeholder Management
  • Scrum Framework
  • User Stories
  • Wireframing
  • UML Diagrams
  • Visio
  • Figma
  • Selenium
  • Bugzilla
  • JIRA
  • Confluence
  • Trello
  • Git
  • Java
  • CI/CD
  • SQL
  • Cloud Technologies
  • Amazon EC2
  • MS Azure
  • API Management
  • REST
  • SoapUI
  • Postman
  • Project Leadership
  • Processes and procedures
  • Continuous Improvement
  • Client Relationships

Certification

  • Certified Scrum Product Owner (CSPO )
  • Professional Scrum Master (PSM I)
  • Six Sigma Green Belt: Cambridge (C.A.E, UK)
  • Google Analytics for Beginner

References

Available upon request

Timeline

Consultant

Emergent Consulting
11.2023 - Current

Senior Business Analyst

Arimac
04.2021 - 04.2023

Senior Business Analyst

WSO2
10.2020 - 03.2021

Business Analyst

WSO2
04.2018 - 09.2020

Master of Business Administration -

University of West London

Bachelor of Science of Management Information Systems (Special) -

NSBM Green University, Sri Lanka

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