Savrena Lues
Sydney,NSW
Summary
Responsible and friendly, makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver..
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Fayrouz Sweets
Silvana
Sydney
02.2023 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Il Vivo
Micheal
11.2023 - 03.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted guests and provided menus.
Siennas Middle East
James cave
Sydney
02.2022 - 10.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Trained employees on additional job positions to maintain coverage of roles.
Education
High School Diploma -
John Edmondson High School
12-2026
Associate Degree in Nursing - Nursing
Tafe Nsw
07-2024
Beauty And Makeup Certificate - Beauty And Makeup
Liverpool Tafe
Sydney09-2023
Skills
- Active Listening
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Project Planning
- Makeup Application
- Skin-tone management
- Social Media Content
- Professional Networking
- Eyebrow Shaping
- Special Effects
- Color composition
- Cosmetics and Facial Care Services
- Customer Service
- Beauty Trends
- Hygiene standards
- Facials and Chemical Treatments
- Brand Awareness
- Foundation colour match
Timeline
Il Vivo
Micheal
11.2023 - 03.2024
Fayrouz Sweets
Silvana
02.2023 - 04.2024
Siennas Middle East
James cave
02.2022 - 10.2023
High School Diploma -
John Edmondson High School
Associate Degree in Nursing - Nursing
Tafe Nsw
Beauty And Makeup Certificate - Beauty And Makeup
Liverpool Tafe
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