SAW NAN WAI

• First point of contact for international students, assisting with education, living, and work services.
• Promoted student engagement through events, workshops, and social media.
• Managed the Student Ambassador Program and tracked key performance indicators (KPIs).
• Assist in the planning and delivery of student orientation, events, and engagement initiatives.
• Contribute to the development of student communications, including email, newsletters, and digital displays.
• Provide accurate information on university services, academic policies, timetables, registration, and student support.
• Assist the Executive Officer with calendar management, meeting coordination, and preparation of documentation.
• Support committee and meeting logistics, including room bookings, agendas, and minute-taking as required.
• Provide support in project coordination, data collection, and administrative follow-ups.

• Assisted in Employment and Training Team
• Assisted multicultural clients with intake, scheduling, and documentation.
• Proficient in MS Office (Excel, Word, Outlook) and CMS (Penelope).
• Support team programs, events, and administrative tasks.
• Managed scheduling in Outlook and maintained records in the CMS (Penelope).
• Proficient in MS Office (Excel, Word, Outlook).
• Supported senior management with documentation and client-led programs.
• Ensured compliance with workplace policies and safety guidelines.

• Work in partnership with teachers, within an agreed system of supervision, to
deliver learning activities to whole classes in the absence of the teacher.
• Use own initiative to assess, record and evaluate pupils’ needs and leads the
delivery of learning activities by application of specific skills, knowledge and
experience with and of pupils and area of curriculum, as agreed with the teacher
under an agreed system of supervision.
• Take responsibility for planning challenging teaching and learning objectives.
• Evaluate and adjust work plans as appropriate to meet pupils’ needs.
• Attend and contribute to meetings with other staff, external professionals, and
parents regarding pupils.
• Monitor and be responsive to pupils’ personal needs and communication which
will require creativity and innovation when reviewing lesson plans in light of
changing circumstances.
• Participate in the design of classroom and school displays.
• Support pupils in social and emotional well-being, reporting problems to the
teacher as appropriate. Attend weekly staff meetings, in order to support own and
others’ professional developments.

• Led business analysis for projects (e.g. L'Oréal POS, hotel reservations, online library).
• Gathered and documented business requirements, analyzed data, and created functional specifications.
• Translate business requirements into clear specifications for technical teams.
• Monitored project progress, identified risks, and facilitated business transitions.
• Prepare reports, dashboards, and visualizations to communicate insights.
• Act as a liaison between business units, technical teams, and third-party vendors.
• Facilitate communication to ensure alignment between stakeholders.