Summary
Overview
Work History
Education
Skills
Timeline
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Sawako Murakami

42 Dularcha Drive, Landsborough ,QLD

Summary

Hardworking employee enthusiastic about learning hospitality field inside and out. Pursues opportunities to learn new skills and contribute to group success. Driven to provide superior quality customer service. Will utilise past experiences working for more than five years in busy and stressful situations in Tokyo.

Overview

8
8
years of professional experience

Work History

Sales & Project Coordinator

Japan Convention Services Inc.
04.2019 - 09.2023
  • Coordinated translation services between clients and translators to ensure the correct service was being offered, and that the translation process went smoothly.
  • Engaged in consultations with clients to walk them through the process of obtaining a quotation, payment and contracts.
  • Trained new employees to coordinate translation services between clients and translators, to engage in consultations with clients and how to behave in a professioal setting.

Sales Assistant

UNIQLO
01.2018 - 03.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Assisted customers with prompt and polite support.

Bar Waiter

Tap Stand
05.2015 - 12.2016
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Communicated with and took orders from English speaking customers regularly.
  • Contributed to menu development by suggesting new beverage offerings based on current trends and customer preferences.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Communicated with guests to record orders and assess needs.
  • Maintained clean and organized bar area.
  • Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.

Education

Bachelor of International And Global Studies - International Communication

Musashino University
Tokyo, Japan
03.2019

Diploma of Languages - English

University of Guelph Language School
Guelph, Ontario, Canada
12.2017

Skills

  • Customer service orientation
  • Organisational skills
  • Works efficiently even in stressful situations
  • Skill development
  • Effective communication
  • Training and development
  • Client relationship building

Timeline

Sales & Project Coordinator

Japan Convention Services Inc.
04.2019 - 09.2023

Sales Assistant

UNIQLO
01.2018 - 03.2019

Bar Waiter

Tap Stand
05.2015 - 12.2016

Bachelor of International And Global Studies - International Communication

Musashino University

Diploma of Languages - English

University of Guelph Language School

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Sawako Murakami