Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Saxon Wilkinson

Saxon Wilkinson

BROADBEACH,QLD

Summary

Detail-orientated Territory Specialist adept at making critical decisions, managing deadlines and conducting professional relationships with specialist physicians. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements. With a passion within the health sector and career history in sales, I am excited to learn about the full-time position, GP Sales Representative, which aims to leverage my background experience and knowledge into a position which offers career progression within the medical sales industry and specific organisation.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Volunteer

Baby Give Back
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Territory Specialist

Infinity Pathology
08.2024 - Current
  • Coordinated training programs for new team members, ensuring full understanding of company policies, procedures, and sales strategies.
  • Advocating and selling histopathology products and services to both private and public medical clinics and centres
  • Building and maintaining relationships with General Practitioners, Dermatologists, and skin specialists
  • Demonstrating histopathology services to benefit both patients an physicians
  • Manage and develop territories to identify new business opportunities
  • Maintenance visits - used to uphold professional standards
  • Market research and analysis
  • Compliance and documentation
  • Collaboration; working with other sales team members, marketing, and customer service departments to uphold quality standards
  • Participating in conferences, and other industry events to network and promote our services

Medical Receptionist

FABIC Behavior Specialists
2023 - Current
  • Use of medical receptionist systems, administrative roles and duties, liaising with clients to clinicians, booking in clients for clinician appointments, answering general enquiries, general cleaning

Outdoor Furniture Manager

Domayne
03.2024 - 07.2024
  • Assisted customers with varied enquiries, upholding exceptional customer service standards with each interaction.
  • Consistently meeting sales targets.
  • Effectively managed customer inquiries via telephone, email and in-store, offering professional service throughout.
  • Actively upsold and provided technical product knowledge on furniture items and accessories.
  • Recruited and trained new staff members, leading by example to ensure optimum customer satisfaction.
  • Consistently updated and maintained thorough knowledge of product availability for maximum sales opportunities.
  • Planned and managed outdoor product stock, tracking and reporting.
  • Devised promotional offers and discounts to peak customer interest.
  • Actioned customer feedback to improve product and service provisions.
  • Formulated marketing and promotional strategies to drive business revenue.
  • Established budgets for specific projects and teams and controlled costs.
  • Stored stock safely and securely to maintain quality of goods.
  • Merchandised displays to showcase new and popular items.
  • Managed the evaluating, determining value and pricing of new products within product range.
  • Labelled goods clearly and accurately in line with Trading Standards laws.
  • Enforced team compliance with health and safety requirements to maintain standards.
  • Set prices based on market capacity and demand to achieve revenue targets.
  • Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
  • Reached out to company representatives to maintain up-to-date knowledge on products, stocks, and relationships for further business dealings.

Furniture Salesperson

Domayne Electrical
2022 - 2023
  • Generating quotes and invoices, understanding for use and application of POS systems and contacting suppliers for stock enquiries or to check up on purchase orders.
  • Demonstrated products to customers to show features and promote items.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Replenished items and organised displays to keep stock looking professional.
  • Assisted in annual stocktaking through counting, record-keeping and documenting.
  • Built displays of items for special promotions and updated signs with correct pricing.
  • Handled customer returns, refunds and exchanges at customer service desk.
  • Shared new products and promotions with customer to encourage sales.
  • Set up temporary sales structures at markets to attract new customers.
  • Operated register to process payments via cheque, cash and cards.
  • Advised customers on product range, price, delivery, warranties and product use.
  • Took stock of products and updated inventory records with new totals.
  • Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
  • Met sales targets through proactive promotion and excellent customer service.
  • Collaborated with team members to achieve target results.

Furniture Salesperson

Harvey Norman
2020 - 2021
  • Generating quotes and invoices, cleaning, understanding for use and application of POS system
  • Demonstrated products to customers to show features and promote items.
  • Kept shelves neat, clean and organised through visual merchandising.
  • Replenished items and organised displays to keep stock looking professional.
  • Assisted in annual stocktaking through counting, record-keeping and documenting.
  • Built displays of items for special promotions and updated signs with correct pricing.
  • Handled customer returns, refunds and exchanges at customer service desk.
  • Shared new products and promotions with customer to encourage sales.
  • Set up temporary sales structures at markets to attract new customers.
  • Helped guests obtain specialised support for product, service and payment issues.
  • Operated register to process payments via cheque, cash and cards.
  • Advised customers on product range, price, delivery, warranties and product use.
  • Took stock of products and updated inventory records with new totals.
  • Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
  • Met sales targets through proactive promotion and excellent customer service.
  • Collaborated with team members to achieve target results.

Casual Promotions

GRANT BROADCASTERS – River 94.9 – Ipswich
2017 - 2020
  • Meeting and Greeting Customers – Encouraging Sales and Participation, helping with Set up of Live Event Equipment (Marquees etc), handling Promotional Material
  • Warmly greeted customers to create an exceptional first impression.
  • Handled customer objections promptly and professionally to minimise dissatisfaction.
  • Followed company policies, standards and procedures in marketing goods and services to maintain professional brand image.
  • Conversed with interested people to establish rapport and offer product-related help and advice.
  • Stimulated interest in company's offerings by distributing catalogues and advertising materials with detailed product descriptions and contact information.

Junior Coach (All Apparatus) to Competitive Level

SPLITZ Gym
2019 - 2019
  • Develop Training Programs
  • Trained team to compete in tournaments and other competitive games.
  • Evaluated performance and provided suitable feedback, balancing criticism with positivity and motivation.
  • Developed specific training and exercise programmes to meet individual requirements and team play strategies.
  • Identified safety hazards and potential risks quickly, reducing team injuries and increasing player availability.
  • Kept up-to-date knowledge and understanding of sports psychology, nutrition and sports science.
  • Adapted training to needs and interests of group or individual participants.
  • Maintained and documented records of participant performance to achieve consistent training.
  • Maintained student safety by keeping sporting equipment in good working order.
  • Kept up-to-date on latest training practices and teaching methods in compliance with mens Artistic Gymnastics regulations.
  • Developed a successful team through robust schedule of practices and continuous drive for improved strength, discipline, and focus
  • Assessed strengths and weaknesses of participants performance and identified areas for further development.
  • Demonstrated activities by breaking tasks down into memorable sequences to aid understanding and quick learning.
  • Helped enhance athlete performance with strong focus on both physical and mental awareness and wellness.

Casual

McDonalds
2018 - 2019
  • Store maintenance (cleaning to Franchise standards etc), food preparation & handling
  • Operated tills to accurately process cash and credit card transactions.
  • Produced high-volume orders to effectively meet customer demand.
  • Collaborated with team members to achieve target results.
  • Diffused challenging situations using conflict management techniques.
  • Picked up additional tasks to aid team success.
  • Engaged with customers to better understand needs and deliver excellent service.

Casual

FIESTA Rentals & Party Hire
2016 - 2017
  • Erecting and deconstruction of all forms of Party Hire Equipment – includes Marques, tables, chairs, staging (very heavy manual labour), cleaning and maintenance of equipment, customer service
  • Set up and dismantled temporary structures.
  • Interpreted technical documentation to comprehend necessary requirements.
  • Followed health and safety procedures and used PPE to minimise injury risks.
  • Read and interpreted plans, instructions and specifications to determine work activities.

Casual

SUBWAY
2015 - 2016
  • Store maintenance (cleaning to Franchise standards etc), food preparation & handling, customer service
  • Cleaned and maintained hygiene before, during and after each shift.
  • Inspected stock quality and use by dates, rotating stock effectively to avoid waste.
  • Sanitised all bakery surfaces throughout the shift, preventing cross-contamination.
  • Assisted customers to build their own sandwiches with outstanding customer service skills.
  • Provided friendly and helpful customer service to drive repeat business.
  • Worked collaboratively to complete daily operational tasks against team targets.
  • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
  • Prepared food items, including sandwiches and other products to meet customer specifications.
  • Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
  • Identified areas of health and safety improvement to maintain safe and secure customer environments.
  • Worked hard to learn all required tasks quickly to maximise performance.
  • Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Executed all daily tasks and assisted other team members when needed.
  • Trained Sandwich Artists to apply attention to detail and commitment to quality.
  • Assisted customers, including answering questions and preparing orders.
  • Organised food preparation stations and replenished supplies as needed.
  • Delivered superior customer service, meeting customer needs in a timely manner.
  • Cleaned and maintained all food preparation stations.

Trainee Promotions

GRANT BROADCASTERS – STAR 101.9 & 4MK 1026 - Mackay
2015 - 2016
  • Meeting and Greeting Customers – Encouraging Sales and Participation, helping with Set up of Live Event Equipment (Marquees etc), handling Promotional Material
  • Set up and maintained event stands, product displays and sales booths at conferences and events.

Education

Year 12 -

The Springfield Anglican College (TSAC)

Year 7-9 -

Holy Spirit College (Mackay)

Junior School Certificate Achieved -

Emmanuel Catholic College (Mackay)

Bachelor of Biomedicine - Health

Australian Catholic College (ACU)
01.2021

Year 9 -

St Peter Claver College (Riverview)
01.2017

Skills

    Sales skills:

  • Sales operations
  • Effective Retail Sales Manager
  • Rapport and relationship building
  • Excellent communication skills
  • Persuasive negotiations
  • Communication and engagement techniques
  • Sales expertise
  • Established track record of exceptional sales results
  • Compelling leadership skills
  • Strategies and goals
  • Customer acquisition and retention

    • Biomedical skills:

  • Laboratory equipment maintenance
  • Microbiology
  • Documentation and reporting
  • Mass spectrometry
  • Proficient in utilising gel-electrophoresis
  • Cleaning procedures
  • Testing protocols

    • IT skills:

  • Proficient IT skills
  • Word
  • Excel
  • PowerPoint
  • Publisher
  • OneNote
  • Outlook

    • Team Leadership:

  • Issue and conflict resolution
  • Team coaching
  • Resolution-orientated

    • Personal skills:

  • Embraces positive change, responsibility, integrity and learning new skills
  • Very warm, friendly, social and a team player
  • A healthy sense of humour
  • Great networker who takes joy in socialising and meeting people
  • Outdoor Sports - Wakeboarding, Skateboarding, Snow Skiing, Gymnastics
  • Safety regulations
  • Specimen handling
  • Sample testing

Certification

- C CLASS DRIVERS LICENCE

- Cert III in Sport and Fitness

Accomplishments

  • I dedicated over 10 years to highly competitive gymnastics. I represented Mackay Regionally, and was in the State Squad for Nationals.
  • I have represented my schools on both District and State levels for Athletics
  • I was Junior House Sporting Captain and won an Award for contributions made

Timeline

Territory Specialist

Infinity Pathology
08.2024 - Current

Outdoor Furniture Manager

Domayne
03.2024 - 07.2024

Volunteer

Baby Give Back

Medical Receptionist

FABIC Behavior Specialists
2023 - Current

Furniture Salesperson

Domayne Electrical
2022 - 2023

Furniture Salesperson

Harvey Norman
2020 - 2021

Casual Promotions

GRANT BROADCASTERS – River 94.9 – Ipswich
2017 - 2020

Junior Coach (All Apparatus) to Competitive Level

SPLITZ Gym
2019 - 2019

Casual

McDonalds
2018 - 2019

Casual

FIESTA Rentals & Party Hire
2016 - 2017

Casual

SUBWAY
2015 - 2016

Trainee Promotions

GRANT BROADCASTERS – STAR 101.9 & 4MK 1026 - Mackay
2015 - 2016

Year 12 -

The Springfield Anglican College (TSAC)

Year 7-9 -

Holy Spirit College (Mackay)

Junior School Certificate Achieved -

Emmanuel Catholic College (Mackay)

Bachelor of Biomedicine - Health

Australian Catholic College (ACU)

Year 9 -

St Peter Claver College (Riverview)

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Saxon Wilkinson