SAYED ELTAF ABASSI
Sunshine North,VIC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Senior Retail Assistant
Al Barakah Pty Ltd
06.2023 - 05.2025
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
Bachelor - Psychological Studies
Victoria University
Footscray, VIC12-2028
Certificate IV - Mental Health
Victoria University
Melbourne, VIC12-2024
Skills
- Customer Service
- Effective Communication
- Digital knowledge
- Active learner
- Management
- Store operations
- Health and safety procedures
- Team building and motivation
- Problem-solving abilities
- Retail operations
Languages
Hindi
Full Professional
English
Full Professional
Persian
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Senior Retail Assistant
Al Barakah Pty Ltd
06.2023 - 05.2025
Bachelor - Psychological Studies
Victoria University
Certificate IV - Mental Health
Victoria University
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