Sayu P

• Configure Sydney metro SMTF-S DSCC console.
• Test train equipments and configure new software rolling for the driverless train.
• Manage the eFKP's software update, roll-up and down as required.
• Develop automation scripts for routine tasks, reducing manual effort and increasing efficiency for DCC, brakes, MAN's .
• Configure internal servers( APACHE ) and write web-based( REACT (Next), NODE (Express)) code to make it easier for user interaction. AR reports, system info, train info and many other things are only done on internal system due to security conflicts.

• Enhanced customer satisfaction by resolving technical issues in timely and efficient manner.
• Streamlined help desk processes for increased productivity and improved response times.
• Reduced downtime by troubleshooting and repairing hardware, software, and network issues.
• Improved user experience with proactive system maintenance and updates.

· Designed and implemented RESTful APIs using Node.js and Express , facilitating seamless communication between frontend and backend systems.

· Utilized Sequelize ORM to interact with relational databases, optimizing database queries and ensuring data integrity.

· Implemented authentication and authorization mechanisms using JWT tokens and OAuth for secure API endpoints.

· Enhanced application performance and scalability through asynchronous programming and event-driven architecture.

· Implemented unit and integration tests using Mocha and Chai , ensuring robustness and reliability of backend services.

· Deployed microservices-based applications to AWS cloud infrastructure, leveraging services like EC2 and S3 for scalability and fault tolerance.

· Implemented GraphQL endpoints to provide flexible and efficient data retrieval for frontend clients.

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.