Summary
Overview
Work History
Education
Skills
Professional References
Activities
Timeline
Generic

Sayurii Katheesan

Wantirna South,Australia

Summary

Motivated second-year physiotherapy student with strong foundational knowledge in rehabilitation and patient care. Background as a receptionist has strengthened my communication, organization, and multitasking skills, as well as my ability to create a welcoming environment for families and clients. Known for being approachable, reliable, and empathetic, I am eager to contribute these qualities to support children, adults and families through their rehabilitation journey.

Overview

9
9
years of professional experience

Work History

Receptionist

Back in Motion Physiotherapy
Wantirna South, Victoria
09.2021 - Current
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Greeted visitors and provided them with assistance.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Retail assistant

Link Educational Supplies
Mount Waverley
01.2019 - 12.2019
  • Casual position
  • Monitored sales floor traffic and assisted customers with their inquiries.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.
  • Followed company policies regarding returns, exchanges, refunds and other transactions.
  • Utilized problem solving techniques when faced with challenging situations.
  • Performed regular inventory checks to ensure accurate stock control.
  • Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.

Casual position

Hungry Jacks
Notting Hill
01.2019 - 12.2019
  • Cash register
  • Food preparation
  • Drive thru service
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Provided excellent customer service by greeting customers, taking orders, and answering questions.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.

School work experience

Back in Motion
Clayton
01.2017 - 12.2017
  • Company Overview: Physiotherapy
  • Physiotherapy observation
  • Participation in Hydrotherapy

Education

Doctor of Physiotherapy (CURRENT) -

Monash University
Frankston, VIC
07-2027

Bachelor of Health Science - Health Sciences

Monash University
Caulfield, VIC
11-2023

Secondary Education, Completed -

Sacred Heart Girls’ College Oakleigh
Melbourne, VIC
01.2020

Primary Education, Completed -

Good Shepherd Parish School
Melbourne
01.2014

Skills

  • Decision making
  • Conflict resolution
  • Time management
  • Problem solving
  • Multitasking capabilities
  • Visitor assistance
  • Team collaboration
  • Scheduling
  • Calm demeanor
  • Positive and professional
  • Office administration
  • Communication
  • Creativity
  • Adaptability
  • Self-motivation
  • Ability to be encouraging, empathetic, and firm

Professional References

  • SHEENA KIRTANE, Practice Manager, Back in Motion Wantirna South, 0433 282 444
  • LIZ BETTIOL, Manager, Link Educational Supplies, Link Education Mount Waverley, 9807 5422
  • MATT MUNRO, Manager, Back in Motion, Back in Motion Clayton, 9544 8815
  • TONY MALLIOS, President, Notting Hill Pinewood Tennis Club, 0411 801 211

Activities

  • Tennis competition at NHPTC (Notting Hill Pinewood Tennis Club)
  • Participation in yoga

Timeline

Receptionist

Back in Motion Physiotherapy
09.2021 - Current

Retail assistant

Link Educational Supplies
01.2019 - 12.2019

Casual position

Hungry Jacks
01.2019 - 12.2019

School work experience

Back in Motion
01.2017 - 12.2017

Doctor of Physiotherapy (CURRENT) -

Monash University

Bachelor of Health Science - Health Sciences

Monash University

Secondary Education, Completed -

Sacred Heart Girls’ College Oakleigh

Primary Education, Completed -

Good Shepherd Parish School

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Sayurii Katheesan