Organized client appointments ordered sufficient stock and managed my own finances.
Developed a marketing strategy to promote my hair styling business, attracting over 400 loyal followers, and expanding my client profile.
Sales Executive/Front of House
THL Just Go – Toddington
04.2023 - 06.2025
Managed phone and email inquiries while ensuring accuracy in passport and driving license verifications.
Confidently cross-sold a variety of products and services
Facilitated guest check-in and check-out processes for motorhome rentals.
Dealing with any problems whilst guests where on hire .
Front of House /Receptionist
Harrods Beauty- Milton Keynes
12.2022 - 04.2023
Efficiently managed customer queries via email, telephone and in person in a polite and professional manor. Organised rotas, managed stylists’ appointments and acted as the key point of contact between the FOH team and HR
Increased sales of retail products.
Coordinated team members and resolved daily challenges.
The Hair Studio
01.2020 - 06.2021
I was promoted from an apprentice to a privileged junior stylist; managing my own column and building my own clientele.
Managed the junior styling assistants.
Renaissance
01.2019 - 01.2020
Mastered curly blow-dry’s, hair-ups, balayage highlights and one-length cuts
Managed the online booking system, answered phone calls with politeness and proficiency and accurately recorded appointments.
Awarded first place at the Brooke’s Hair Show 2020 for an elaborate ‘Under the Sea’ themed braided up-do.
Bluebird Hair and Beauty
01.2018 - 01.2019
Managed daily cleaning and product organization. Perfected my hair washing technique to provide the most comfortable and luxurious experience for my clients
Efficiently organized pre-appointment preparation (e.g making foils, mixing and pulling color and selecting hair tools)
Built trusting relationships and engaged with clients to develop personable and communication skills.
Education
High School Diploma - Hairdressing
City in Guilds
United Kingdom Bedford
Skills
Customer service
Product knowledge
Multitasking and organization
Attention to detail
Qualifications
MVQ Level 2 Diploma- Hair and Beauty (Brooke’s College, Bedford)