Summary
Overview
Work History
Education
Skills
Accomplishments
Education
Languages
Certification
Affiliations
References
Timeline
Generic

Scarlet Lung

Sydney,NSW

Summary

Accomplished marketing professional with a proven track record of developing and implementing strategic approaches to drive market growth. Possessing strong stakeholder management skills, I excel in building relationships and collaborating effectively with diverse teams. A natural leader with high energy, I am skilled in motivating teams to achieve new levels of performance and fostering a culture of collaboration and success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Marketing Conversion Specialist

UTS College
04.2021 - Current

As the marketing lead, I prepared and managed all outbound follow-up activities and lead conversion communications, aiming to achieve student enrolment targets through the development and execution of direct marketing strategies

  • Developed and executed lead nurture campaigns across multiple channels, leveraging email automation to enhance engagement and conversion rates
  • Managed the creation and distribution of staff newsletters, agent newsletters, and other B2B communications, ensuring effective communication and alignment
  • Planned and facilitated online and in-person events, achieving high attendance and participant engagement
  • Managed a team of 20 student ambassadors, executing outreach activities.

Marketing Executive (International)

Torrens University Australia
05.2018 - 01.2021

As a brand and marketing lead, I work closely with stakeholders to strategically position Torrens University in international markets. I oversee marketing plans for both B2B and B2C audiences, ensuring targeted and effective messaging across all brands. Additionally, I lead the alumni strategy, cultivating connections and leveraging alumni networks to strengthen brand awareness and drive decision-making in key markets.

Develop and execute targeted marketing plans and campaigns for B2B & B2C markets

  • Engage with key internal stakeholders (sales, academic teams) to align marketing plans with business objectives

Oversee international marketing strategies for China, the Subcontinent, and Southeast Asia

  • Collaborate with regional sales teams and local stakeholders to adapt strategies to market-specific preferences

Manage all creative materials, assets, and website updates, ensuring consistent messaging and branding across multiple platforms

  • Coordinate with brand managers, designers, and stakeholders to ensure all creative materials align with brand expectations and brand consistency

Perform SEO keyword research aligned with business objectives and website structure, uncovering opportunities to improve search traffic

  • Engage with marketing and academic teams to align SEO strategies with key business goals and adjust future strategies

Lead social media strategy, including content creation, scheduling, and community management

  • Involve cross-functional teams to ensure social media activities align with broader business objectives.

Utilise Google Analytics to track performance, measure ROI

  • Share performance insights with stakeholders regularly, ensuring transparency in results and improve ROI

Create and distribute newsletters and B2B updates for education partners

  • Collaborate with internal teams to tailor newsletters to stakeholder needs and ensure updates are relevant

Manage student profiling and coordinate award nominations to highlight student achievements and enhance brand reputation

  • Engage with students, faculty, and alumni to identify profiles and nominations that reflect stakeholder interests

Marketing Officer (Science) (Level 7)

UNSW
01.2015 - 01.2018
  • I coordinated strategic and operational initiatives within UNSW Science Faculty's Marketing and Communications team
  • Planned, executed, and evaluated the Faculty's recruitment plan and major events
  • Managed and cultivated training programs for 35 Science Student Ambassadors, overseeing onshore education fairs and activities
  • Directed international student recruitment efforts in Asia, collaborating closely with the Associate Dean (Int) to develop articulation/MOU agreements and market-specific publications
  • Fostered partnerships with diverse external stakeholders and government entities.

Education

MBA -

Torrens University
Sydney
12-2027

Graduate Certificate - Digital Marketing Leadership

RMIT
Melbourne, VIC
12-2025

Bachelor of Science - Health Science

UTS
Sydney
12-2009

Skills

  • Stakeholder management
  • Multi-channel communication
  • Campaign management
  • Event management
  • SEO, SEM, Google Ads, Meta Ads
  • Social media
  • Sitecore
  • Adobe Suite
  • Marketing Cloud
  • Salesforce, HubSpot
  • Emplifi, Loomly
  • Chinese (Cantonese & Mandarin)

Accomplishments

  • Awarded marketer of the month in 2022
  • Achieved 'Exceeded expectations' in the 2021-2022 performance review, one of only five staff in a team of over 30 members
  • Developed video content and reels on Instagram resulting in 5 million views and added 200 organic followers within one month
  • Co-led an advertising campaign with an external agent, leveraging customer insights and data analytics. Generated 1,500 qualified leads in 2022, surpassing the goal by 100%
  • Implemented social media plan for agents via LinkedIn and generated 140,000 impressions within a 12-month period
  • Launched 2 Chinese lead generation landing pages that captured over 3,500 leads within its first 8 months
  • Created an annual blog content plan that increased media reach and engagement, eliminating 100% of outsourced spend
  • Successfully nominated 2 students for industry awards and both have been shortlisted as finalists
  • Created a social media campaign aimed at enhancing student engagement across international cohorts, resulting in a significant 6% growth
  • Piloted and executed new student recruitment events, such as the UNSW Science Amazing Race and a 3-day camp in Jakarta, expanding outreach beyond traditional activities
  • Represented the Faculty at various events including Bridging courses info talks, outreach visits to high schools, Applying to UNSW talks, and sessions like 'Diversity in Psychology' and 'The Future of Biotechnology' at the Austrade Expo

Education

2022, 2009

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Certification

  • Google Analytics 4

Affiliations

Community Coordinator at Beyond Academy

  • I create and nurture a vibrant community for international interns by organising events, workshops, and meetups that help them connect with the local culture and each other. I serve as the primary point of contact, offering support and guidance throughout their journey, while also managing logistical and administrative tasks to ensure a seamless experience.

References

References available upon request.

Timeline

Marketing Conversion Specialist

UTS College
04.2021 - Current

Marketing Executive (International)

Torrens University Australia
05.2018 - 01.2021

Marketing Officer (Science) (Level 7)

UNSW
01.2015 - 01.2018

MBA -

Torrens University

Graduate Certificate - Digital Marketing Leadership

RMIT

Bachelor of Science - Health Science

UTS
Scarlet Lung