Scarlett Ball
Waikiki,WA
Summary
Proven track record in enhancing customer experiences and ensuring safety at Mug N Brush, showcasing exceptional communication and organisational skills. Adept at fostering teamwork and maintaining high sanitation standards, significantly contributing to positive, efficient work environments. Demonstrates a reliable and adaptable approach, prioritizing customer satisfaction and team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Children's Party Host
Mug N Brush
Rockingham, WA
05.2024 - Current
- Supervised children's activities, maintaining happiness, safety and well-being.
- Resolved conflict to maintain fun, positive and safe event environments.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Cafe Barista
Mug N Brush
Rockingham, WA
05.2024 - Current
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
Kitchen Hand
Azacca Kitchen
Safety Bay, WA
12.2023 - 05.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Kolbe Catholic College
Rockingham, WAKolbe Catholic College
Rockingham, WA10.2025
Skills
- Safety awareness
- Organisational abilities
- Clean-up Coordination
- Allergy awareness
- Adaptable approach
- Enthusiastic attitude
- Teamwork and Collaboration
- Customer Service
- Effective Multitasking
- Exceptional communication
- Friendly, Positive Attitude
- Time Management
- Reliability
Certification
HQ Barista Certification
Additional Information
I volunteered at the House of Hope, Rockingham. Undertaking gardening and basic housework for underprivileged individuals.
I also volunteered for Cleanup Australia Day.
Timeline
Children's Party Host
Mug N Brush
05.2024 - Current
Cafe Barista
Mug N Brush
05.2024 - Current
Kitchen Hand
Azacca Kitchen
12.2023 - 05.2024
Kolbe Catholic College
Kolbe Catholic College