SCARLETT EDYVEAN
Coogee,NSW
Summary
Front of House Team Member with cafe experience with an ability to switch between positions to meet demand. Customer focused with strong communication skills and an enthusiastic approach.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tonic Alchemy
01.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed timely and effective replacement of damaged or missing products.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Nanny
Ad-hoc
01.2021 - Current
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
Front of House Team Member
Greenhouse Cafe
01.2022 - 05.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
Education
HSC -
St Catherine’s, Waverley
Sydney NSW12.2024
Skills
- Enthusiastic personality
- Prepared to give everything a go
- Communication and networking skills
- Working in team and social environments as well as individually
- Strong work ethic and ability to approach new challenges with an open mind
- Motivated to produce the best results possible
Additional information
I completed my Surf Lifesaving Certificate in 2020. I enjoy participating in a wide variety of extracurricular activities, both academic and physical. Interests include Dance, Basketball, Reading, Skiing and Public Speaking. These activities have allowed me to learn how to work collaboratively in a social environment with a range of people.
Timeline
Customer Service Representative
Tonic Alchemy
01.2023 - Current
Front of House Team Member
Greenhouse Cafe
01.2022 - 05.2022
Nanny
Ad-hoc
01.2021 - Current
HSC -
St Catherine’s, Waverley
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