Scarlett Gillard Jones
Maroubra,NSW
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for guests.
Overview
4
4
years of professional experience
Work History
Salon Assistant
Oscar Oscar salons
Maroubra Beach, NSW
04.2022 - Current
- Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
- Treated customers to shampooing and head massage to promote loyalty.
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
Volunteer Surf Life Saver
Surf Life Saving Australia
Maroubra, NSW
01.2021 - 12.2023
- Ensured the safety of all beach goers by monitoring and controlling activities such as swimming, surfing, body boarding, water skiing and snorkeling.
- Assisted with maintaining a safe environment on the beach by enforcing rules and regulations.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Recognized swimmers in need of assistance and acted quickly.
- Monitored weather conditions to assess potential hazards.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Participated in community events related to water safety awareness.
Education
High School Diploma -
Rose Bay Secondary College
Bondi 09-2024
Skills
- Building client relationships
- Organisation and cleanliness
- Works well in fast paced environments
- Hospitality service expertise
- NSW RSA
- First Aid Certificate
- Team collaboration
- Customer service
- Time management
Timeline
Salon Assistant
Oscar Oscar salons
04.2022 - Current
Volunteer Surf Life Saver
Surf Life Saving Australia
01.2021 - 12.2023
High School Diploma -
Rose Bay Secondary College