Summary
Overview
Work History
Education
Skills
Timeline
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SCARLETT HAMILTON

Heathmont,Australia

Summary

Dynamic and results-oriented professional with a proven track record in traffic control and customer service. Excelled as a Team Leader at ATC, demonstrating exceptional leadership and critical thinking skills. Skilled in traffic management and customer relations, ensuring safety and efficiency. Holds Traffic Control & Management tickets and White Card certification, embodying a calm, professional demeanor under pressure.

Overview

2
2
years of professional experience

Work History

Traffic Controller

ATC
11.2023 - Current
  • Has the role of a ‘Team Leader’ which includes being a role model to new traffic controllers, plans which setup to do each day and communicates with clients regularly to ensure a safe work zone.
  • Working with crew members to use stop and slow bats for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Works incredibly well under pressure to ensure a safe worksite for pedestrians and workers.

Sales Assistant

Bras N Things
05.2023 - 10.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Pharmacy Assistant

Chemist Warehouse
10.2022 - 05.2023

• Worked full time including weekends and public holidays.

• Offered friendly and efficient assistance to customers and handle difficult questions with ease.

• Experienced in selling products such as makeup, skincare and fragrances.

• Excellent skills in working under pressure and providing product information to customers.

Education

Aquinas College
Ringwood
10.2022

Skills

    Experience in customer service and communication skills with people regularly

    Calm and professional under pressure in difficult situations

    Provides critical thinking skills in situations with experienced from previous roles

    Provides a safe and controlled work environment

    Traffic Control & Management tickets

    White Card certification

Timeline

Traffic Controller

ATC
11.2023 - Current

Sales Assistant

Bras N Things
05.2023 - 10.2023

Pharmacy Assistant

Chemist Warehouse
10.2022 - 05.2023

Aquinas College
SCARLETT HAMILTON